Fifth Third Bank & ATM W National Rd, Englewood

Fifth Third Bank & ATM Reviews

• D

  D Carter
  5

  I love, this particular branch! I am, always greeted with smiling faces, and very warm welcoming “hellos!” Customer service, means so very much! Shari Stone, (loan officer, I believe is her proper title), is just wonderful! She always sends me on my way with a laugh, and or a smile. Even when I didn’t want to smile. Ms. Stone, truly cares about her customers. She along with the entire staff at the, Englewood, Ohio branch, all truly care… 🏦 😅 In addition to making one feel welcome, just last month I refinanced my auto loan and entrusted 5/3 to handle everything for me. To make a smooth transition, and save me lots of money, by lowering my interest rate over Huntington’s 7.9%, now I’m at 2.49% thanks to the hard working and good people at my local 5/3rd branch, National Rd. Englewood.

  Response from the owner

  We are so happy to hear this! Thank you for your business. 💙 💚

• B

  Balanced Perceptions, LLC
  1

  I have a business checking account and business credit card with this bank. My fiance has a checking account here, recently he wrote me a check to pay me back for covering a purchase while he was waiting for a new card in the mail, and the heavy set lady with brown hair and facial hair (I don't know her name, but I am sure anyone who has been in this bank will recognize her), wanted to charge me a fee for cashing it. The check was only for $150, and my fiance has written checks to me for over $100, in the past few years and I have NEVER had any of the tellers tell me they had to charge me a fee for cashing it here - just because I only have a business checking/credit card with them. I have NEVER been treated so rudely by the tellers in the past :( Anyway, I do NOT foresee myself doing business at this establishment in the future, in fact, I am looking for a new bank to transfer my business account to.

• M

  Michael Travis
  1

  Avoid their exchange services. Website says no fee then they not only charge $5 but get 10 cents on the dollar more than the current rate. Bank robbery the other direction!

  Response from the owner

  Hi Michael, we'd like to look into this matter for you, but we need some more information. Please call us at 877-833-9973 so we can assist.

• E

  Emily Price
  1

  Don't bother calling them the moment you select 3 to talk to a bank representative it hangs up on you. . .

  Response from the owner

  Emily, I understand you're frustrated. I'd like to help. Please call us at (877) 833-9973. Thank you for your business.

• C

  Cassie Campbell
  5

  Super friendly I love to go in bc I'm greeted an treated nicely

• M

  Melissa Boyle
  2

  Are you ever going to fix the ATM?

  Response from the owner

  We apologize for the inconvenience. We’re aware of this issue and working on a resolution.