Fifth Third Bank & ATM E Woodlawn Rd, Charlotte

Fifth Third Bank & ATM Reviews

• B

  Bruce Rolle
  1

  I gave fifth third a call this morning because there were some fishy transactions going on with my bank account. Whoever Josh is was the most rude person I have ever talked to at fifth third. I’ve been banking with them for almost 5 years and that was the worst customer service I have received from fifth third. I asked him about my transactions and he tried to make it seem like I didn’t know what I was talking about. When I asked him how this happened he told me “I don’t know”. He kept trying to send me to the dispute line but I didn’t need to dispute I needed fifth third to fix whatever was going on with my bank account. When I told him to put me on the phone with someone who could help he hung up in my face and sent me to the dispute line. Very very rude, and very bitter.

  Response from the owner

  I am sorry to hear that your experience did not match your expectations, Bruce. We would like to help! Please give our social team a call at 877-833-9973.

• C

  Cody Krull
  5

  Spoke with Elias on the phone and he was super helpful and straight forward.

  Response from the owner

  Cody, thanks for the feedback. We're glad to hear that you're happy and appreciate your review.

• C

  Calvin Ma
  1

  Bunch Incompetent people are running this branch.

  Response from the owner

  We are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• E

  Eric Alessi
  5

  The whole staff was very cordial!