FAST Credit Union Lemoore Follett St, Lemoore

FAST Credit Union Lemoore Reviews

• L

  Lana Sherri
  1

  Was with them for years then finally left. There have always been issues. Debit card not working. Online banking frequently down and then charged for telephone services. They began charging monthly fees without any notice. There is a charge penalty for depositing change. THEY CHARGE YOU TO DEPOSIT CHANGE INTO YOUR OWN ACCOUNT. They tried to convince me by lying that their charge is normal and the best in the area and after leaving have found 3 banks/credit unions that do not charge to deposit change into your own account. Overall very poor service over the years and it has only gotten worse over the last year. Glad to have left.

  Response from the owner

  Hi Lana. We apologize we were not able to meet your expectations and wish you the best!

• S

  Scott Henderson
  1

  I normally don’t do reviews however, I believe it is very necessary do so in this case. A while back me and my wife went into this bank. We had an unpleasant experience with a teller named Mariela. Her behavior with me was inappropriate made me feel uncomfortable seemed as if she was trying to flirt with me in front of my wife which I found that to be disrespectful. My suggestion to this bank is to hire people who are respectful and professional.

  Response from the owner

  Thank you, Mr. Henderson, for taking the time to provide feedback. Would you please email us at [email protected] so we can discuss the situation further? Thank you

• B

  Bay Walker
  5

  15+ years as a member and the Lemoore branch consistently provides great courteous service. Sometimes there’s a short wait but my transactions are trouble free.

  Response from the owner

  Thanks for taking the time to gives us this excellent review. We are honored to serve you and genuinely value your long-term membership! We look forward to serving you and our community for years to come. Thanks for choosing FAST! You are at the ❤ of everything we do!

• e

  edgar duenas
  4

  Customer service is really great, friendly faces that make you feel comfortable, Mariela ‘The teller’ guided me to the loan specialist when I needed help and got it done with in minutes

  Response from the owner

  Hello Edgar! Thank you for taking the time to give us such valuable feedback. We're glad Mariela was able to guide you to the right person to take care of your needs. We truly appreciate your membership. Thanks for choosing FAST!

• B

  Barbie Dean
  5

  I Banked with Fast for years already. They are awesome on helping you with any type of loans. Taylor is wonderful and does her job great. -Barbara

• M

  Monica Hubanks
  4

  The few times I have found it necessary to call, team members were courteous, quick, and beyond helpful. It is reassuring to know that help is just a phone call away and that I will speak with friendly call center worker that will do all they can to assist me. We appreciate you! M. Hubanks

  Response from the owner

  Thank you, Ms. Hubanks, for the very thoughtful words. Our FAST call center team truly strives to provide personal, great service. Thanks for taking time to give great feedback; and, most importantly thank you for supporting local and your membership!

• J

  Juan Gutierrez
  5

  Great banking one of my favorite bank that I haved had the employees are very helpful and so is the manager I like it alot

• b

  bryan buela
  5

  Went for a deposit 👌 great customer service