Evergreen Home Loans Bend NMLS 89511 Se 3rd St, Bend

Evergreen Home Loans Bend NMLS 89511 Reviews

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  Autumn Marler
  1

  We chose Evergreen Home Loans since they were highly recommended by our realtor. It was not a good choice. I think this lender might be a good fit if you have a straight-forward salaried job, are a first-time buyer and like an avuncular feel. However, if you are self-employed, financially independent, want a jumbo loan or even like us own multiple businesses this is the wrong lender. They seemed unable to understand the complexity of our situation, disorganized (asking for the same documents multiple times in slightly different format, ie now send these same statements from your accountant, now send them from your accountant with a signature) and even asked us for a document that we had already sent. In the end after three weeks of headaches they denied our loan. We had to ask for an extension from our buyer (stressful!) and then went to Lakeside Mortgage who sent it through Union bank with no problems in two weeks. If I had chosen a different lender, it would have spared us a very stressful homebuying experience.

  Response from the owner

  Thank you for taking the time to share your recent experience with Evergreen Home Loans. We appreciate the feedback and see each comment as an opportunity to improve. If you would like to add anything, please contact me directly at [email protected] or via phone at (425) 974-8588. Christina Pember, Consumer Resolutions Department

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  Tania Mendoza
  5

  First time homeowner here - Kevin and Danika made a daunting process extremely enjoyable! It was always easy to communicate via email and phone. The team answered my many questions in very clear, digestible terms. There were a lot of moving parts and having Evergreen in my corner made the process very smooth and overall a great experience. Thank you team Evergreen!

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  Johanna Jimenez
  5

  Thank you for a wonderful financing experience! Working with Linda was smooth and easy. Her team communicated well with us, and they helped us through the whole experience. They answered our many questions and always took the time to make sure we were informed and happy with the process. I would recommend Evergreen, Linda and her team, to anyone who is a first time homebuyer. Additionally, we were buying in Eugene, and despite the distance, we still had an amazing communication experience.

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  Noelle elaine
  1

  Everything was great the first few days. Then communication dropped off, we never hear from anyone on the phone. If we ever did get a response it was an email from one of the assistants like a week later. Things took WAY longer than they should have and we basically got ignored. Would not recommend to anyone, and will never get our business again.

  Response from the owner

  It sounds like you had a negative experience and that is definitely not the impression we'd like to leave you with. If possible, please reach out to me so I can hear more about your experience and see if there is anything I can do to assist. I can be reached at 425-974-8588 or via email at [email protected] Christina Pember Consumer Resolutions Department

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  Megan Tucker
  5

  Christie and her team made this process smooth and easy with excellent communication throughout the entire process. Thanks again!!

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  Nanette Tannahill
  5

  Evergreen made our home buying experience so easy and pleasant! Kevin and his team are beyond fantastic! They are so helpful, knowledgeable, professional, understanding, and very kind. They stay in communication with you, emails and phone calls, always keeping you well informed. They stay on top of things very well! We had zero hiccups or last minuets "we need this asap" issues. We could not be happier with the service we received!! If you need a home loan or refi, this is the place to go!!

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  Karen Hayward
  5

  We couldn’t have had a better team to refinance our home. The entire process took less than a month!

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  Nikki C
  5

  I am very grateful for the hard work Kevin and his team put in. I was going through the ringer with another mortgage place and some friends told me about Evergreen and I decided to switch. I am so happy I did. They were straight forward, told me what was needed, what my options were, and I could not be more happy. I am now a proud owner of my first home because of them. Just a huge thank you to them. I would definitely recommend them to any first home buyers or just buyers in general they are professional, have humor, they know what they are doing. Outstanding. Thank you guys!!

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  Derek Ralls
  5

  Kevin and his team are so amazing! They have helped us purchase 2 homes as well as a refinance. They made everything so easy and painless! Highly recommend for your next purchase!!

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  Walt Raskal
  5

  Every time we work with Kevin and his team it is so seamless and effortless on our part and we will continue to come back to Kevin and Evergreen Home Loans as long as we plan on buying homes.