Equity Bank N Rose Hill Rd, Rose Hill

Equity Bank Reviews

• K

  Kaleb Hatfield
  1

  Dont bank here. Ive been locked out of my account on there mobile app and websites several times in 3 days. Customer service doesnt help much either. Hours are restrictive at best and hard to get ahold of most of the time. Ive been hung up on several times while calling there customer support for information.

  Response from the owner

  We are sorry that you have not had a positive experience. If you would like to email us at [email protected], we would love to talk to you about what happened and how we can improve our products and services moving forward. Thank you.

• D

  DOOD J
  2

  The jury is still out so to speak on whether I'll keep my accounts here much longer. I have a loan that'll be paid off soon, that'll be my hard decision time. Definitely not the same place since the new owners took over. Many of the options once available, no longer are and those that remain seem to nickle & dime you to death. Shame, I opened my account at RHSB when I was a kid. Oh well, it may just encourage me to find better deals after all.

  Response from the owner

  We are sorry that you have not had a positive experience. If you would like to email us at [email protected], we would love to talk to you about options that we have that might better fit your needs. If there is something that we no longer offer, we would like to hear from you so that we can look to improve our products and services going forward. Thank you.

• J

  June Brown
  5

  I have been baking here for 40 years. Never been disappointed. Anytime I have had issues with the App on my phone I make one phone call and minutes later it is up and running. I highly recommend.

  Response from the owner

  June, thank you for your kind words and for being such a wonderful and loyal customer!

• c

  cindy martin
  1

  I too have cancelled all my accounts that I have had here for 30+ years, the hometown atmosphere has gone. ACH vendors were not notified in a timely manner, I was never notified

  Response from the owner

  We are sorry about this and we would really like to talk to you about this situation. Would you please contact Dustin at 316-220-3762 or [email protected]. He would like to get more information. Thank you.

• E

  Eric Drinkwater
  1

  Well I saw a CD account that I was trying to get set up with the company and I was told that I couldn't have an account with no explanation which already tells me that they have poor customer service which tells me everything that I need to know and won't be doing business with these people.

• K

  Keristan Akers
  5

  We came from a bigger bank and was treated poorly. Walked into here and was treated with nothing but kindness. Very happy with them and will be with them for a long time coming.

  Response from the owner

  Thank you for your review and kind words. We are pleased that you have been happy with our team!

• k

  kurt “hvacguy” mccune
  1

  Fees, fees, fees. I am closing all 3 of my accounts. one of them was 54 years old. New ownership has changed everything. No atm's except by the bank itself.

• D

  Donna Gilbreath
  5

  The ladies at the front counter are the best. They always help me with whatever I need and always make me smile. Thanks ladies for doing a great job.

  Response from the owner

  Thank you for your kind words and the 5-star review!

• N

  Nathan Rardin
  5

  Very pleasant people to work with. Great banking experiences!

  Response from the owner

  Thank you for your kind review!