Epic Mortgage Prairie Ave, Brookfield

Epic Mortgage Reviews

• K

  Keshia Billups
  5

  My experience refinancing with Epic Mortgage was great! Everyone there is extremely professional, nice and provided comfort and assurance throughout the process. I really appreciate the communication and availability as responses to email's and phone calls are always done in a timely and professional manner. Special thanks to Dave for all his help guiding me through the process. I highly recommend Epic Mortgage to handle your home loan needs!

  Response from the owner

  Thanks for the kind words, Keshia!

• S

  Savannah Archer Real estate Broker
  5

  If you are looking for a high level of customer service and a knowledgeable lender. Look no further! Dante and his team did an exceptional job with making sure we closed on time. If there was ever a question, he responded and a timely manner. Choosing epic mortgage as a lender is giving yourself the very best

  Response from the owner

  Thank you, Savannah,!

• M

  Morrel Francis
  5

  I had a great experience working with Epic Mortgage when buying my first duplex. Epic Mortgage made the process easy and convenient. I will definitely continue working with Epic Mortgage as I buy more properties in the future. Thanks for all your help, Dante!

  Response from the owner

  Thank you for these kind words. I'm glad your experience was enjoyable. I look forward to working on your future endeavors.

• L

  Leslie Uneda
  5

  I am getting ready to close on my first home. I am so happy that I chose Dante Royster at Epic Mortgage to walk me through this process. From the mortgage application through underwriting to loan approval the whole process has been wonderful! Dante was very detailed, professional, responsive and just a plain good person. With his expertise I was able to close very quickly. I would highly recommend Epic Mortgage and Dante Royster to anyone who is about to venture on the journey to homeownership.

  Response from the owner

  Thanks Leslie. It's great working with you!

• J

  Jolisa Brown
  3

  I began consultation for a mortgage with Dante and Epic Mortgage based on a referral. They pulled my credit resulting in a hard inquiry and quoted me an interest rate after I'd submitted all of my documentation for the loan. I then was told they ultimately had decided not to take on my case due to an increased workload over the weekend, and did not want to jeopardize closing on time and put me in a bad situation considering my "type A and detail oriented personality" as Dante mentioned. I did consider it unprofessional that my credit was pulled before they shared this information. I regretted as well that the resulting delay cost me half a percentage point with another lender. However, I did appreciate their honesty in not taking me on if they felt they couldn't close on time.

  Response from the owner

  Hi Jolisa. I'm really sorry this happened the way it did. Speaking to you and getting your documents at the end of the week (along with the complexity) didn't give us enough review time to see where we were until Monday. If this had been a pre-approval situation rather than a contracted timeline situation, our outcome would have been much more favorable. We really do strive to assist with all our clients' needs, but for the rare few we are not able to help, we let them know as soon as we know. We are very happy you were able to find another lender to accommodate your needs and make your closing date. Best of luck to you.

• S

  Sherri Bradberry
  5

  Working with Epic Mortgage (and specifically with Dante) was as wonderful of an experience as we could have hoped for. He is very knowledgeable and responsive. He answered all our questions (and we had plenty) and made sure all aspects of our home buying journey under his control were handled with the utmost professionalism and care. I HIGHLY recommend this agency (and have been since using them). Thanks again Epic Mortgage and Dante! We love our new home!

  Response from the owner

  Thank you Sherri! You were great to work with.

• P

  Porsche Duncan (Mz. P)
  5

  Dante was amaaaaaaaziiiiiinnnnnng!!! He is very knowledgeable, very informative, very professional, very transparent and very patient! Dante made our home buying process smooth and pleasurable. He was also on top of everything, he knew our timeframe and did everything in his power to get it done! We will be recommending Dante to everyone we know that is looking to buy. Keep up the amazing work Dante!

  Response from the owner

  Thanks Porsche! The pleasure was ours.

• F

  F Duckins
  5

  Back again😊 3rd time working with Epic Mortgage. Dante is the Best! Very professional, patient, efficient and knowledgeable.

  Response from the owner

  Thanks so much for the kind words. We appreciate your loyalty!

• B

  Brenda Myers
  5

  Dante provided excellent customer service. He was very responsive and help us navigate through the process effortlessly. I would highly recommend him for your mortgage needs.

  Response from the owner

  Thank you Brenda! You two were great to work with.

• T

  Tatiana Price
  5

  Recently worked with Epic to buy my home and the experience was great. As a first time home buyer I had many questions and anxiety. Donte ALWAYS responds in a timely manner rather call, email or text. I love his patience and professionalism. Would highly recommend!!

  Response from the owner

  Thank you Tatiana! It was a pleasure to help you become a homeowner.