Enterprise Bank & Trust Rover Blvd, White Rock

Enterprise Bank & Trust Reviews

• W

  Wendy Apgar
  5

  This Google review is for Financial Service Representative, Sherynee Johnson. I have had the pleasure of conducting business with Sherynee twice. The first time was when she helped me with some documents that I needed to have printed. She was so helpful and nice. The second time was today. My husband is on travel in another state and was having problems with a security deposit on a rental car. He could not get his debit card to work so I called Sherynee for assistance because I remembered she had given me her business card. She was amazing! So professional and helpful. She corrected the problem in a few minutes and alleviated the stress my husband was under. Thank you Sherynee. We appreciate all of your help!

  Response from the owner

  Hi Wendy, thank you for your review. You can contact us directly at (1-800-396-8141) with any further comments, concerns, or suggestions you wish to share. - SG

• M

  Mathnasium of Santa Fe
  5

  The team members at the branch in White Rock NM made me feel important and welcome while helping me to establish an account to start my business. It was a pleasure working with them.

  Response from the owner

  Hi, thank you for your review. You can contact us directly at (1-800-396-8141) with any further comments, concerns, or suggestions you wish to share. - SG

• L

  Leslie K
  5

  Customer service doesn’t get much better than this! I was thoroughly impressed with Cami’s technical expertise, attention to detail & genuine kindness. I had complete confidence that everything was being done correctly. Cami’s efforts far exceeded my expectations even with the few bumps we had. Enterprise Bank & Trust - White Rock should feel proud & lucky that they have such an outstanding employee. Thank you, Cami! You have earned my trust & loyalty.

  Response from the owner

  Thank you for sharing your comments about Cami. We appreciate the 5-star review and are happy to be an advocate by your side! - JH

• L

  Leslie K.
  5

  Professionalism, technical expertise, & customer service all exceeded my expectations from my local White Rock branch! - even amidst a technical glitch with a new software application. Appreciate the due diligence, efficiency, and genuine care from a very talented staff member - Kami. You’ve proven that a big bank can still provide a genuine local feel! Much, much thanks, Kami.

  Response from the owner

  We’re glad to see that you’ve had a 5-star experience with us, Leslie! Thank you for your review. - JH

• J

  Jarred Conley
  5

  Attentive, knowledgeable and personable staff. I have been impressed at the professionalism of all employees who helped open my new personal and business accounts during the beginning of the COVID-19 crisis. At the time, I was a customer of BofA and was unable to speak with anyone on the phone (wait times of 4+ hours). Enterprise Bank answered every call, every email and promptly helped with all of my questions. Even during a worldwide crisis, they have managed to not miss a beat in providing the ever elusive "customer service"!

  Response from the owner

  Thank you for your comments! We know this is a challenging time and are glad we are working through these times, together. Please tell us how we can further serve your banking needs in the future. - JH