Enterprise Bank Merrimack St, Lowell

Enterprise Bank Reviews

• k

  kevin lovetere
  5

  Does anyone know if Enterprise Bank bought out first bank that used to be in Lowell in the mid 80s I am trying to track down to see if there is a bank that might have a certificate of deposit I had with first Bank in the '80s thank you

  Response from the owner

  Hi Kevin, thank you for your review and message. No, we at Enterprise Bank are not affiliated with the other bank you have mentioned and have not bought out any other institutions. In case you are curious, Enterprise Bank's timeline of the past 30+ years since it being founded is illustrated in a video on this Our Story page via our website: https://www.enterprisebanking.com/about-enterprise/our-story

• N

  Nick Carvalho
  5

  Simply the best bank to work with. The lowell connector branch rocks.

  Response from the owner

  Nick, thank you for taking the time to leave us this 5-star review! We are glad you enjoy working with our Lowell Connector team.

• T

  Tom Bomb
  5

  Excellent bank. Have been banking with them for years. Commercial lenders, mortgage specialists and much more. Timothy Hirbour is my commercial lending agent, and is a rockstar.

  Response from the owner

  Tom, thank you so much for this 5-star review! We truly appreciate your kind words.

• S

  Suzie Que
  1

  Called twice. Went through entire process of choose 1-2, choose 1-5, choose 1-4, choose 1-2 then held 25 minutes each time to talk to human being before finally hanging up.

  Response from the owner

  We apologize for any inconvenience. Our call center can be reached until 8 pm, Eastern Standard Time this evening. https://www.enterprisebanking.com/contact For your privacy and confidentiality, please do not include any personal information such as account numbers or social security numbers. We are unable to address ATM/Debit Card disputes via email; please call Customer Service at 877-671-2265. Also, we noticed you might have been trying to reach a different unaffiliated institution with our same Enterprise Bank name. Although we are named Enterprise Bank, we are based in Lowell, Massachusetts and are unaffiliated with any other bank locations by this name outside of Massachusetts and New Hampshire. We realize it can be confusing when our page shows up in search results where we are optimized to reach people within our designated market area. We wanted to clarify in case you were trying to leave this feedback for the institutions outside of or region such as this one which is based in the western part of the United States (a different website from ours: https://www.enterprisebank.com/locations). Please let us know if there is anything further we can do to assist you.

• B

  Beryl Reid
  5

  I live in Lowell and this is my bank. The customer experience here is very personal. They know their customers and are eager to help in any way they can. The clerks and professional staff are friendly, accommodating and knowledgable. We have our checking, security box and savings here. If we need something notarized they always are glad to do it. It's like a small town bank in a city.

• L

  Leslie Stirk
  1

  Have no idea why your son was so rude to me today. We have been friendly for years. Soooo rude.

  Response from the owner

  Leslie, thank you for taking a moment to leave us this review. We are so sorry to hear you had a negative experience at our branch and we have relayed your feedback to our team.

• R

  Rose House
  5

  I have with this local bank since 1989, the staffs are very helpful and friendly. I would stay with the bank as long as I stay alive.

  Response from the owner

  Hi Rose - Thank you so much! We appreciate this review and your taking time to write such kind words about us and your experience with us - since 1989. This means so much to us to know you are satisfied with our service.

• V

  Vvs L Photo
  5

  Why did I take a photo of this? I mean it’s such a stately looking, and once again beautiful piece of historic property in the heart of #millcity #lowell #likelowell

  Response from the owner

  We love and appreciate being in a historical building right in the heart of downtown Lowell. Great photo! Thanks for your review.