Ent Credit Union Paradise Lodge Ln, Woodland Park

Ent Credit Union Reviews

• E

  Elijah Smith
  2

  Do you want to wait over an hour to make an account?? Or how about waiting and then finding out I cant use my money for two weeks. Waste of time. Maybe service people faster instead of wasting their time. Update. Still the slowest bank ever. But the location in the springs is nice and fast. But I did make an account. So improvement from 1 star to 2.

  Response from the owner

  Hi Elijah, we're sorry you had this experience. We strive to provide excellent member service and are disappointed when we fall short, but use the opportunity to be better in the future. We'd love to discuss this further if you call 800-525-9623 and ask for the center manager, Cherri Smith.

• S

  Steve S
  1

  No dividends for me from Ent for the second year in a row. Wow! I’ve been with this credit union since I was a kid. I did get my dividend from USAA this month. 1/3/22: Update- I called the number below and spoke to a Member Services Supervisor. They said they pretty much ended the yearly payout program at the end of 2019, it was completely phased out by 2021. But I see a nice new building on the north end of Colorado Springs with the Ent logo on it, and a new branch in Park Meadows.

  Response from the owner

  Hi Steve, if this is regarding any monthly dividends, please call our team at 800-525-9623 to check on that. If this is regarding no year-end payout, for the last payout, most members received $10 or less so we've been continuing to study how to reward members in the best way possible. Our research has shown that members greatly value no, or lower, fees - so in 2021, we began offering zero Ent-charged ATM fees at any machine. We’re also continuing to develop products and services that, per our research, our members will most appreciate. We value you as a member, and always welcome your feedback.

• D

  Duane Allen
  5

  Has been my Credit union for over 30 years

  Response from the owner

  Hello Duane, thank you for being a member for over 30 years! We appreciate you!

• S

  Stacy Helton
  5

  Thank you Alexis for your help. So glad to be greeted by a happy friendly person. So hard for find these days. You made my visit pleasant.

• J

  JOE COVAS
  2

  Ridiculous! Super long lines in drive thru, no matter the time. Like people have all day to sit around. But a teller comes out to parking to open new accounts. I guess if you open a new account your immune to Covid. We need to get our institutions open again.

• D

  Dillon Bosco
  5

  Thanks to the gentleman who helped me open a account. Profesional, insightful and helpful.

• J

  Jerry Zucker
  5

  Super friendly staff and great bank!

  Response from the owner

  Hi Jerry, great to hear! We'll send your feedback to the team.

• C

  Chris B
  5

  Very friendly, never had any issues