Emerald Coast Jewelers and Loan Emerald Coast Pkwy, Destin

Emerald Coast Jewelers and Loan Reviews

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  Cee Lee
  5

  My transactions were handled quickly and efficiently by Renée. They involved immediate cash for a item that they bought, credit for an item I bought and holding an item for pawn. They also did some shipping for me. I am very happy with the services provided and thankful for their honesty, integrity and flexibility.

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  Terry Stitt
  5

  Excellent Service! Everyone was most helpful! I brought in a couple of computers and got a MUCH BETTER price for the repairs than anywhere else. One of the best things about it was that the people working on computers REALLY KNEW what they were talking about and did not try to rip you off like most of the places I have tried in the area!!! The service and competence amounted to what you would find YEARS AGO when people REALLY CARED about their job and the customer! I even brought some jewelry in on consignment and was given a better quote than anywhere else I had gone. The percentage from the sale given to the customer was at the highest rate I have encountered in the area! So 5 plus stars to these guys all the way around!

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  Mit Gate
  1

  I️ brought 8 pieces of jewelry to be appraised and possibly sold here. Employees were rude. Most importantly the owner was rude and unprofessional. Never received a call or follow up for items. Went by store 3 times to retrieve items and always met with excuses. Save your time and energy and do not give these people your business especially if it is jewelry related. I️ would give zero stars if I️ could.

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  John Daniel Burns
  1

  The lady at the counter named Paula was so rude and inconsiderate, not only to me but to the other employees that I was embarrassed for her and honestly a little disgusted. My wife and I are on the verge of losing our home and I just wanted a small portion of our rent for a computer tower that was worth far more than I was asking and she did nothing but insult me and my property the entire time I was in the store. I have been in the store almost a dozen times and Danny(owner) has been nothing but kind and fair. I don't think I will ever set foot in the store again as long as Paula is there. What a terrible experience.

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  Jessica Spear
  5

  Amazing place and great workers! They have searched for several items for me that were impossible to find. Not to mention they have done amazing work for me that others said could not be done. This place is the best and I recommend it to anyone in need of any jewelry help especially when it comes to custom made jewelry.

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  Chris Purdy
  5

  Fantastic customer service! I bought a brand new, out-of-the-box mini refrigerator yesterday from these guys that ended up not working after leaving it plugged in for 24+ hours. Not only did they take it back in exchange for another new one - they gave us the one they were using in their office. Now that is how a business should run! Thanks guys!

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  phyllis walker
  5

  The kindest most knowledgeable people when it comes to jewelry that I have ever met I would recommend them to anybody

  Response from the owner

  Thank you Phyllis!

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  Samuel Reading
  5

  The best Pawn Shop I have been in. Very friendly and knowledgeable. NICE ITEMS, clean and displayed perfect. Thanks for chatting with me.

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  Robert Karnicki
  1

  The rudest people on this planet, totally unhelpful. When I called a lady I spoke with was constantly interrupting me, never let me finish my sentence told me I was rude and then she hang up on me.

  Response from the owner

  Robert, I'm terribly sorry about what happened to you! We are under new management and are willing to make it up to you if you need anything in the future. Again my apologies! Renee'

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  David Mattoni
  1

  Supposed to be open till 3 on Saturday. Nobody there at 2:45.