Embassy Bank for the Lehigh Valley - Nazareth N Main St, Nazareth

Embassy Bank for the Lehigh Valley - Nazareth Reviews

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  Rachael Irwin
  5

  We recently opened a checking account at Embassy Bank of the Lehigh Valley. (We bank at the Nazareth branch.) We have been extremely impressed with the customer service which is personal and conscientious. During the pandemic, we have witnessed and been exhausted by countless institutions/businesses in which the quality of service has plummeted to a shockingly low/non-existent level. This makes it all the more impressive how excellent the service is at Embassy. It is wonderful to have a truly local bank to bank at and support. Thank you for a clearly unwavering dedication to old-fashioned, caring, thorough service. In a time of immense stress and frustration, you are providing an oasis of competence, efficiency, and quality.

  Response from the owner

  Rachael, your feedback is a huge help. We'll be sure to let the Nazareth team know that you were happy with their performance!

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  Jim Broadbent
  5

  I have nothing but pleasant experiences at Embassy Bank Nazareth. Everyone is nice to me and know what their doing. Thank you staff at Embassy Bank Nazareth.

  Response from the owner

  Hi Jim! We're happy that you're happy with Embassy Bank! Our Nazareth team will be pleased to know that they have exceeded your expectations!

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  Dana Dague
  5

  Embassy is a great bank with exceptional customer service and an old style feel with the services provided. Tellers are always friendly. Very well run local bank.

  Response from the owner

  Thanks for being a review rockstar, Dana! We hope you'll share your Embassy Bank Nazareth experience with friends and family!

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  Laurie Werkheiser
  5

  We LOVE Embassy Bank! Everyone at our hometown branch knows us, and they are so friendly. Their personalized service is top notch. I highly recommend Embassy to anyone who needs a bank.

  Response from the owner

  Your review is a big help Laurie. Embassy Bank Nazareth loves to know when we're making our customers happy with personal service!

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  Ian Szilagyi DC
  5

  The staff at the Nazareth branch are very friendly and helpful. We are very happy with our choice of Embassy bank.

  Response from the owner

  We appreciate your awesome review of our Nazareth location, Ian Szilagyi. Thanks for being part of the Embassy Bank Nazareth family!

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  Amy Cameline
  5

  Lori, Michele and Lori are wonderful to deal with. Always pleasant and helpful. We are so lucky to have them in our Nazareth Branch!

  Response from the owner

  Hi Amy! We're happy that you're happy with Embassy Bank Nazareth! Our team will be pleased to know that they have exceeded your expectations!

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  Rod Battista
  1

  I gave this bank another opportunity based on it being a small, local bank. I'm sorry it's still a joke. Have an email from them stating Apple Pay would be available in January 2019 after being promised for a year. January comes and I was told it's been pushed back to the end of the first quarter. There daily spending limit on their debit card is significantly lower than almost every one else, $1300. So if want to make an impulse buy over $1300 on a Saturday at 1:00pm you can forget it because they have ZERO customer service between 12pm Saturday and 9:00am Monday. For example, Santander Bank's daily spending limit is $9000. Do yourself a favor and look elsewhere for a bank I really wanted to like this bank but from a technology stand point they seem to be stuck in the 90's. Can't use their debit card with Apple Pay, Samsung Pay or Android Pay. Website has no detail as you can't click on a transaction to view any specifics about that transaction. On top of this when you sign up initially for online banking, they actually mail you a password. That's mail, not email. It's like a bank for senior citizens.

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  Lucinda Baron
  5

  People are very helpful and friendly for all your needs

  Response from the owner

  Your review is a big help Lucinda. Embassy Bank Nazareth loves to know when we're making our customers happy!

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  Sean P
  5

  Very down to earth and friendly... In Nazareth Easton is a different story, if I rated Easton they would get a negative 5

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  Trish Szilagyi
  5

  The customer service is great! They are a little behind in technology, but I get free checking and great service so I'm pleased!