Edwards Chevrolet-280 US, Birmingham

Edwards Chevrolet-280 Reviews

• C

  Chelsie Woods
  5

  Justin Smith (Super J) made my car buying experience the BEST EVER!! He made me feel at ease and he didn’t pressure me into anything I wasn’t comfortable with. He made me feel like family!

  Response from the owner

  It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Edwards Chevrolet-280. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Kevin Liles - General Manager

• J

  Johnny Williams Jr
  5

  Tariq did a great job !!! I’m very pleased with how smooth the process was.

  Response from the owner

  We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Kevin Liles - General Manager

• L

  Lu Bondarenko
  5

  Every one was friendly and helpful. They picked up my truck fixed it , cleaned it and dropped it back off. Randy was very helpful and reassuring that the issue would be fixed and it was . Overall great experience I would rate them a 5 out of 5.

  Response from the owner

  Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Kevin Liles - General Manager

• T

  Taylor Byas
  5

  Ben was extremely helpful and very transparent about the issues the car was having. I dropped my car off at about 3pm on a Thursday without an appointment, and they had my car looked at and diagnosed by 4. My car was ready the next day at 10am. Very fast work, my car runs great, and everyone was approachable and pleasant. Had a great experience!

  Response from the owner

  Taylor, thank you for the great review! I am grateful that Ben was extremely helpful and transparent during your service visit. We look forward to seeing you again! Sincerely, Melissa Diaz – Customer Experience Manager

• A

  Amy Jones
  5

  The effort put into my salesman, Alex's, help with me was above and beyond any of the other car businesses that I dealt with in my search for a vehicle post accident. He recognized my needs immediately as did the team he pulled in to work beyond what he helped me decide on. Edward's Chevrolet-280 kept me comfortable and informed through the entire process.I appreciate all of their help with my purchase! Thank you!

  Response from the owner

  Thank you for leaving us this great review, Amy. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Melissa Diaz – Customer Experience Manager

• M

  Marjorie Pigrome
  5

  I had a not so good experience with Edwards on Saturday, but they reached out to me on Monday and by Tuesday I was in the car I wanted with a great deal. I really appreciate the management team there and the salesmen in how they truly made me feel valued and appreciated. I had the sweetest kindest salesman, Ron and even though he was new he did a great job. I was also amazed at the Team oriented environment. Since my salesman was new he wasn't familiar with some things such as OnStar but others chipped in to help out and made it a breeze. I look forward to doing business with Edwards in the future.

• M

  Matthew Cooper
  5

  My car broke down nearby Edward's Chevrolet over a busy holiday weekend. Their service department was very helpful and knowledgeable. They went out of their way to organize me a loaner vehicle to drive, kept me informed on the progress of the repair, and helped arrange an after-hours pickup around my work schedule. A+ customer service!

  Response from the owner

  Matthew, we really appreciate you taking the time to leave a review about your experience at our service department. We're glad to hear that our team went above and beyond to help out with your vehicles' service needs. We would love to work with you again. Sincerely, Kevin Liles - General Manager

• M

  Marc Hudson
  5

  This was my second visit. I have an 11 year old truck that is a rare Regency conversion so I would even think about taking it anywhere other than the dealership. My advisor was Sheryl is really nice and made sure I got the most out of my coupons too! Looking forward to returning for my next service. Great experience as always.

  Response from the owner

  Marc, thank you for the perfect review! I am glad that Sheryl was nice and you had a great experience at our dealership. Please let us know if there's anything else we can do for you. Sincerely, Melissa Diaz – Customer Experience Manager

• B

  Brittany Randolph
  5

  Matt Lamb made the process so easy! He went far and beyond to make sure that the vehicle I wanted was found and worked to get the price in line to where I needed it to be. I would definitely recommend friends and family go see Matt for any of their vehicle purchases.

  Response from the owner

  Thanks for the great rating, Brittany. We're pleased that everything went well for you. Sincerely, Kevin Liles - General Manager

• E

  Edwin Usery
  5

  This was the first vehicle that I purchased by telephone. Jonathan Short was the sales person to answer the telephone. He made everything so easy, very knowledgeable and understandable. Jonathan Short found the vehicle I was looking for and had it delivered to me in less than 24 hours. Jonathan Short has called me twice since the purchase to make sure I was satisfied with purchase and I am.

  Response from the owner

  Edwin, thanks for your review! It's our goal to provide a quick, easy process for our customers whether it be over the phone or here at the dealership-- we will make it work! Please let us know what else we can do for you any time. Have a great day.