Education First Federal Credit Union Rolfe Christopher Dr, Beaumont

Education First Federal Credit Union Reviews

• D

  Dora Mijes
  5

  Whenever I go to this place I have a good experience, I have never had a bad experience, on the contrary, a few days ago I opened an account I liked the efficiency and the attention they gave me, we already have experience with the bank, we have even made loans and if they have not Accepted we have other bank preferences and as we have sometimes tried to be assisted with loans but they ask for a lot of requirements

  Response from the owner

  Dora, thank you for the five star review! We are glad to know that you were pleased with the service you received and appreciate that you took the time to share it with others. If you have additional needs, please let us know and we will do whatever we can to assist you. Thanks for being a member of Education First Federal Credit Union.

• J

  Jacoby Haynes
  5

  My experience was great, Mariah Martin was very friendly and helpful along with the rest of the staff as well

  Response from the owner

  Hi Jacoby, we are glad to know that your experience at our Lamar Branch was an outstanding one. Thanks for being a member of Education First - we look forward to serving you.

• C

  Coby Hadnot
  1

  They are a nice banking credit union but I had alot of things I had to accomplish today on this black Friday and they were already closed for thanksgiving and now they are closed for black Friday. They should have at least opened early to let alot of people get to their money. I would've rated them higher at 4 but I missed bill payments and I planned on getting my kids electronics today but no dice. Online provided times are wrong for holidays and should be more detailed because it told me they would be open today. I'm switching to another bank as soon as they open!!!!!!

• C

  Cora
  1

  Why is it that the systems are always down?? Can't sign in online, can't use my card. I call the 800 assistance number and they don't even know why they can't sign into their stuff. Thankfully I can still pull money out from an ATM otherwise I'd be screwed. This happens WAY too often! It's very irritating and inconvenient.

• C

  Clint Reed
  1

  I have never ever had a bank charge me to get my own account balance over the phone. If y'all needing money that bad I think I need to find another bank. That's a joke.

  Response from the owner

  Hi Clint, We are very sorry to hear you are unhappy with you experience. We value your membership and want to help assist you further. Please email [email protected] so that we can discuss this matter with you in further detail. Thank you!

• T

  Tiffany Jackson
  4

  They really help you with loans as far as building your credit. The only thing I wish they would have ATM cards for SAVINGS ACCT. They had them before. Please bring ATM cards for SAVINGS ACCT. Everyone doesn't have a checking acct.

  Response from the owner

  Hi Tiffany! Thanks for being a member! We do apologize that there are no ATMs for saving accounts at this time. However, we do offer a checking account with no fees and great features like direct deposits, unlimited withdrawals, and dividend payments! If you would like a representative to reach out to you for more info on this, we'd be happy to! You can check out more at https://www.educationfirstfcu.org/Personal/Bank/Checking/Standard-Checking. Have a great evening!

• C

  CiKi
  4

  overall okay, usually good place to start to open a bank account specially for international students. Compared to other banks, they don't provide detailed online services.

• c

  caye reddell
  5

  Education first is extremely helpful in every way! If for whatever reason I dont understand something I go in and someone will sit and explain. Very friendly staff.

  Response from the owner

  Hi Caye, Thank you for your review! It is our pleasure to serve you and assist you with your questions. Thank you for being a member!

• M

  Md.Sahadat Hossen
  5

  I like this bank and like to get free coffee