Hancock Whitney Bank Pine St, Beaumont

Hancock Whitney Bank Reviews

• N

  Natilie Lovett
  5

  Every time my mom & I have gone to Hancock Whitney 🏦 the employees are so welcoming. As a matter of fact we have gone so much the employees know us by name. If we have a problem they do their best to get the problem resolved immediately. They really take good care of their customers.

  Response from the owner

  Thank you so much for your 5 star feedback!

• T

  Travis Myers
  5

  I have been pleased with the service I have recieved at this location. For example, I rushed by the other day and arrived right after closing time. The doors were locked so I turned around to go home. As I was walking back to my car the lady at the front desk unlocked the front door and yelled out to me that she hadn't shut down everything yet and was able to help me with what I needed. She didn't have to do that and I appreciated the extra effort.

  Response from the owner

  Thanks so much for sharing your experience and for the 5-star rating!

• B

  Ben Strahan
  2

  Mid south bank where I used to bank was just acquired by Whitney Hancock. The day before everything was supposed to switch I had an incorrect debit amount to the city utilities for an astronomical amount. I called on a Saturday to rectify the situation and was told to call back Monday (normal business hours). Check your accounts people. A $900+ Debit to the water company, I feel like should have been caught.

• L

  Lynda Zuckero
  1

  Sold vehicle to individual first Sept. During merger with mid south. Have been trying daily to get an answer to where title is for buyer. No one has an answer except that it's been mailed, though they have no tracking number or date. Very disappointing service. Thought it might improve after merger.

  Response from the owner

  I'm very sorry to hear about your recent experience. We aim to always provide 5-star service and fell short on this occasion. We have passed your comments on to management.

• L

  Lynn Coop
  5

  I love all the ladies in there They're all so beautiful with the personalities as well,,They make my banking experience so comphy *****

  Response from the owner

  Thank you for your 5 star feedback!

• T

  Tonya Hardy
  1

  The drive thru. Is closed on Saturday morning that not convenient.

  Response from the owner

  I apologize for the inconvenience. Please visit hancockwhitney.com for our most up-to-date hours.