Easy Money Cahaba Valley Rd, Pelham

Easy Money Reviews

• A

  Andrea Lane
  1

  How can you not cash a check that has been signed with my signature and has no other writings or endorsements on it, in addition to me having a valid drivers license etc. What happen to customer service but of course being of color its expected!

  Response from the owner

  Your experience is not typical and is concerning to us. We would appreciate it if you would contact our Customer Service team by calling 1-855-920-9800 about your recent experience. Our Company is committed to ensuring that all customers are treated with respect regardless of their race, color, sex, gender, age, or any other legally protected status.

• R

  Rob M
  5

  Misty has been working here for five years and has always shown exemplary customer service each time I’ve visited. I hope to work with her every time I see visit due to her keen knowledge, absolute professionalism, efficiency, care for detail, and I always know she will do what is possible to help. Many people have come and gone from this location, but Misty truly puts the customer first. She will take care of her customers and ensure her colleagues does the same.

  Response from the owner

  Thank you for the Review! Customer experience and satisfaction at EasyMoney is our priority. Thank you for noticing the hard work we put into servicing valued customers like you. We look forward to seeing you again.

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  Thomas Brown Jr
  2

  This location does not care about you being a great customer. I always pays on time, in advance and never late. They will still call your job leaving messages on your company voicemail in the tone, as if you're late or not making payments on time. Then when they schedule the payment date wrong and say that they will make a note of it, not to worry about it, they still will call and harass you as if you late and is not their fault for filling your payment date wrong. The short guy at this location is OK he will try to take care of you but as far as doing business with this location is think not. If I have to go back to Easy Money it will not be this location

• R

  Robbie Glover
  5

  The manager at this location is amazing he truly cares about his customers and their well being he helped to inform me about a loan product that helped me and my family tremendously! The whole staff was inviting and friendly. But the manager went above and beyond I would recommend this location to anyone and they will pay you for sending a friend I thought that was so cool!

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  Tyler Cooper
  5

  Very helpful and incredibly friendly staff at the Pelham location. Definitely reccomend if you're in a pinch.

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  Tambatha Sias
  5

  Guy was nice. I always feel welcomed each time I come here