Dollar Loan Center S Eastern Ave, Las Vegas

Dollar Loan Center Reviews

• S

  Solo Magnum
  5

  5 stars is for MARY at the corporate office. I have had bad and just wrong information from day one. And a serious of disrespect and rudeness amongst other things the whole way. HOWEVER today was the first day I spoke with an awesome young lady named Mary from corporate office. She was very informative professional and kind. Explained things not a single person even attempted in all of these months. I feel much better knowing that business has at least one decent knowledgable person who treats customers with respect. Thank you Mary God bless you.

  Response from the owner

  So glad you were able to get your situation resolved. Our apologies it took several attempts to get an answer. Mary does a great job!

• G

  Gino diFonzo
  5

  Great company! Process was simple and I particularly liked getting pre-approved over the phone. Becky was professional, considerate, and extremely helpful - thanks!

  Response from the owner

  Hey Gino! Thanks for the kind words and rating!

• D

  Dazzlin’ Jazzmen
  5

  First time inside great experience all the staff jumped up to greet me. I love this branch the most. They all are full of energy, and give this place life. Thanks for making my day Adam, Zane, and Leslie.. Perfect staff for a great place. Overall best branch I have came too. Keep up the good work.

• E

  El Jefe
  5

  This post is strictly on the customer service that I've personally experienced here. The staff is always friendly, they have always greeted me as I've come through the door, and have always helped me to get what I needed. They explain the rates and payment clearly. I love the new girl Isis, who is very friendly.

• C

  Casey Rohrich
  1

  Probably the worst customer service I have ran into in a long time. They also had no idea why a contract can be signed and then just deleted afterwards. Took me a min but I was able to come up with the answer. It is what is, you need a payday loan, sure you can get one, don't expect to much out of them. I'd take you and your financial needs elsewhere.

  Response from the owner

  We certainly don't like to hear this, Casey. We take a lot of time and effort to teach good customer service to our team and are sorry we failed you. We hope for a second chance to make things right.

• E

  Ed Es
  5

  I have been to many dollar loan centers in the vegas valley, but I have to say this location is the best one hands down. The customer service here is impeccable!! I want to thank Becky, Claudia, and Leslie for making it a wonderful and speedy experience. I highly recommend this location!!

• T

  The Bold&Beautiful
  1

  It would of help to see if they called back to see if i was approved or not not very Professional guess I'll just go to rapid cash instead

  Response from the owner

  We certainly don't like to hear this, Sweetness. We take a lot of time and effort to teach good customer service to our team and are sorry we failed you. We hope for a second chance to make things right.

• t

  trevor brown
  5

  Isis was extremely friendly, kind, and got me in and out of the store very quickly. I enjoyed my experience today, solely because isis was so amazing. As a consistent customer I would consider taking a loan just based on how friendly she was.

• D

  Deairea Gordon
  5

  Store is very chill, Adam is funny and very kind. Things went by pretty fast, he's the most entertaining person to work with at 9am. Great personality, I definitely recommend this store.

• M

  Maria Gutierrez
  5

  I had the best customer service experience at this location with a representative named Claudia. She is fast, courteous, and very knowledgeable. Will now be coming to this location only. Thank you for such a wonderful experience.

  Response from the owner

  Thank you so much for this awesome review Maria!