Dollar Loan Center S University Ave, Provo

Dollar Loan Center Reviews

• L

  Lorrie Ellis
  4

  Waiting time was quite a while but I didn't really mind!! Kiikii was very kind and helpful! Wish I could have been approved for a bigger loan but what I did get will help and I'm so grateful!!!

  Response from the owner

  Hey Lorrie! Thanks for the kind words and rating!

• M

  Maria Pedroza
  5

  Lindsey in the Provo location was very helpful and went out of her way to assist me with a Loan will definitely be recommending everyone to Dollar Loan Center. Thanks.

  Response from the owner

  Maria! You're a Rockstar in our eyes. Thanks for the GREAT review! Don't forget about our referral program. You can earn up to $50 for everyone you send in.

• B

  Beverly Pattison
  5

  Tiffany in the Bountiful office was so helpful thurough!! I literally had $1000.00 dollars in my account in minutes! Awesome customer service!! Thank you Tiffany!

  Response from the owner

  Hey Beverly! We're flattered! So happy to hear that!

• S

  Stan broadhead
  5

  Aubrey was amazing, she went way over and above to make things happen for me, I would most definitely recommend them to anyone looking for a loan. I look forward to along and active relationship with them. The were by far the most professional lan company I've ever dealt with

  Response from the owner

  Thanks for taking the time to give us a review Stan! We think she's pretty great too! We're happy to hear that we are exceeding your expectations.

• S

  Skyler Krebs
  1

  I will never get a loan from this place again as long as I live. I held 2 loans with them both of which I paid on time and early. I was able to pay them off completely and never had an issue. Then I ask for a loan in a great time of need. Having shown my work history and my payment history you would think that the loan would be unquestionably easy to say yes to based on good faith. However, because I was in a job transition from one company to the next. They denied me simply for a self security point of view. I still have income and still can pay off the loan. The time of need was high for me and low for them. So therefore they have now just permanently lost a good customer. Thanks DLC, you helped me to realize who I can trust.

  Response from the owner

  Hey Skyler, I'm sorry you had a bad experience with us. We hate that! If you'd like to discuss this further you can email us at [email protected] and we'll look into this more.

• M

  Mitre122
  1

  Very poor customer support and service. Shady at the least.

  Response from the owner

  We certainly don't like to hear this. We take a lot of time and effort to teach good customer service to our team and are sorry we failed you. We hope for a second chance to make things right.

• M

  Melynie Bernhard
  5

  Every employee here is kind and very helpful, I appreciate the help they provided me when I needed it. Thanks DLC for the awesome customer service, especially from the manager here, he deserves at least 10 new rubik's cubes!

  Response from the owner

  Hey Melynie! We take customer service very seriously. So seriously, thank you for noticing! Don't forget about our referral program. You can earn up to $50 for everyone you send in.

• J

  Jonathan Johnson
  5

  Kimberli was patient and understanding. She helped me get the documents that I didn’t have. She was very busy and still took time for me and made me feel like I was the onli one there. I liked all her help

  Response from the owner

  Hey Jonathan, that you so much for the review. We love those 5-Stars!

• M

  Mixed Baby Goddess
  1

  DO NOT COME HERE FOR A LOAN. ITS A HUGE GIMMICK. We came here looking for a $500 loan. The commercials say that they approve everyone, WRONG. We waiting almost an HOUR just for them to say they couldn’t approve us. They won’t tell you why either. GO TO CHECK CITY!! They will get you taken care of and you’ll be in and out. Also, they CHECK YOUR CREDIT. Which seems really strange for a loan company like this. Almost all payday/installment loan places never check credit. So beware.

• J

  JefftheKiller (jeffthekiller)
  1

  I would give 0 stars if I could. I applied for a small loan online because I heard their ad on the radio they require you to give an email and phone number since then (6 days ago) I have gotten 56 spam text messages and 104 spam emails. The number was a brand new one that only my family and dlc had the email was my non junk one. I have told everyone I know looking for a loan to go anywhere else.