Dollar Loan Center W Sunset Rd, Henderson

Dollar Loan Center Reviews

• s

  sinapi faamoe
  5

  Breonica was great , she literally helped me and my family get approved, thank you so much breonica , keep up the great work . I would definitely send my friends and families to dollar loan on West sunset road . Thank you breonica , Great customer service ,and always smiling welcoming every customer that walks in to your store .

• J

  Joshua Kennedy
  1

  If you are a bit late, they call you every day. Besides being harassing, they have no understanding for someone who lost their job, then still expecting payment, when receiving no unemployment. NOT understanding at all, paying them off today, and I will NEVER BE BACK EVER.

  Response from the owner

  Hey Joshua, we're very sorry you had a bad experience with us. If you'd like to discuss this further please email us at [email protected]. We take great pride in our excellent customer service but obviously we sometimes stumble. We'd like the opportunity to change your opinion about us and make it right.

• W

  Wifey Valentine
  5

  Yesenia was an awesome help and so funny and pleasant. The advice she gave me was extremely helpful. Ed was a huge (and manly-sounding) help when I called for pre-approval. I definitely appreciate the ease in helping me out when I really needed it. I'll be seeing y'all when I come in to pay.

• J

  Jay Jack
  5

  Breonica gave me great customer service. She was polite fast! Actually made the process fun. Thank you Breonica & Dollar loan Center !

  Response from the owner

  You're very welcome Jay and THANK YOU for taking the time to do a review!

• M

  Mr. Batiste
  5

  Breonica was super helpful and polite. She provided the A1 customer service and made everything easy for me. Thank you !

  Response from the owner

  We love to hear this Kev. Thanks for the review!

• C

  Christian Rios
  5

  Breonica, was an amazing person always smiles respectful made me laugh plenty of times which made the service extremely better! Would HIGHLY recommend her for any dollar loan center services !

  Response from the owner

  Thanks for the review Christian.

• L

  Lashiah Brown
  5

  Breonica was Awesome greeted me soon as I walked in made my experience quick and pleasant will most definitely refer. Thanks for everything!

  Response from the owner

  Glad to hear this Honey. Thanks for the review!

• s

  samantha castaneda
  5

  I am a multi store manager at Verizon and came and met breonica and let me say - you guys are lucky to have her ! I would love to have her working for me! Amazing service

• P

  Pøišoñ_ Bøbä
  1

  I wish I can give a zero rating. First their loan application is very very slow. Be prepared to spend about 45 mins for a loan application. Now to the story. Avoid this lender as much as possible. They are high interest, 199% apr, lender who report to credit bureau the good and the bad. With my good payment history, I requested payment extension by 2 weeks because of a little financial distress which was approved by their agent. When It was time to pay, I sent out my one payment and they rejected it. Saying I was supposed to make two payments. That wasn’t true, someone didn’t document my conversation. My payment piled up to 3 payments and I had trouble paying. Then they asked me to make a small payment to be able to arrange a smaller payment plan for a short time. I was happy. Meanwhile they never mentioned to me that a late payment will be reported to credit bureau even though they caused the problem and I’m working out repayment with them. Suddenly I got credit alert that dollar loan center reported a missed payment on my credit. I was shocked. I called them and they told me they won’t take it off. They said they may take it off after I pay all my debt. Who will believe an uncertain promise? They even fired the staff that rejected my money because I was told she no longer works there. So they want me to pay the cost of someone else’s mistake with my credit report. My credit dropped a lot of points like almost went down to nothing. Avoid these people so you don’t get screwed up like me.

• S

  Shay
  5

  Yesenia was I spoke with she was really friendly and very professional. I enjoy coming into this location as I have a good experience when coming in. I appreciate the fast and friendly service provided.