Dollar Bank W River Rd, Elyria

Dollar Bank Reviews

• S

  Susan Monske
  1

  Deposited my paycheck at dollar bank then went grocery shopping for my family. Used my debit card without an issue. About a week later get a letter stating I have an overdraft fee of 36 dollars. Apparently pay check monies are held for a day or so before you can use them. I did not know and if the monies are held then why was my debit card approved??? It was a payroll check not a personal check. Called the bank asked fee to be waived since I am the only one employed during this pandemic and the lady states she would call me back, she did not.

  Response from the owner

  A Dollar Bank representative will be reaching out to assist you with this matter.

• V

  Vonya Lynch
  5

  A "BIG " shout out to Stephanie at the Elyria Branch. I was in a panic due to the possibility of leaving my Debit Card in the ATM. Even though they were extremely busy at closing time she was nice enough to check for me and was able to retrieve my card and put my mind to ease😊...Thanks Again Stephanie for your great Customer Service it was greatly appreciated!

  Response from the owner

  Thank you for your review, Vonya! We are always happy to help.

• T

  Treyboy Golden
  5

  It's a bar and it's comfortable to be around the people that's been there

• J

  Joshua Mountz
  5

  The staff is usually quick to attend to their clients and address any their concerns or questions about their account

  Response from the owner

  Thanks for your review, Joshua! We are happy to help with your banking needs.

• J

  June Ament
  1

  I chose to direct deposit a property sale, into my account; the bank charged an $18 fee. Let that sink in....

  Response from the owner

  We'd like to discuss this matter further. Please call your local office at 440-238-8080 and ask to speak to a member of the management team.

• J

  Joyce Hostutler
  5

  I have banked with them for over 30 years. I have never had one problem with them

  Response from the owner

  Thank you for sharing, Joyce! We are happy to have you as a long-time Dollar Bank customer!

• K

  Karen Huber
  5

  Been there 30 years. No troubles at all

  Response from the owner

  Thank you for your review, Karen! We appreciate you being a long-time customer.