Deseret First Credit Union Canyon Creek Pkwy, Spanish Fork

Deseret First Credit Union Reviews

• T

  Tiffney Esplin
  5

  DFCU mortgage department is second to none!!! Ben and Marnie bent over backwards to get us closed fast! I mean FAST!! Offer to closing took only 2.5 weeks! AMAZING SERVICE!! I will definitely work with DFCU again.

  Response from the owner

  Tiffney, thanks for your review! We’re truly proud of our mortgage team’s ability to help people out. I’ll pass along your compliments to the managers. Hope you enjoy your home! Kindly, Mike

• W

  Wyyld
  5

  The sweet lady working the drive through is simply awesome. She always gives my dog treats and does first class customer service. This 5 star review is for her!

  Response from the owner

  Hello, thanks for your review! I’ll make sure she is recognized for her 5-star service. We look forward to serving you again! Best regards, Mike

• K

  Kolten Hermansen
  5

  Outstanding service!! Caitlyn Heninger made getting an auto loan easier than I could’ve ever imagined! And at an unbeatable interest rate too! I will definitely be recommending them.

  Response from the owner

  Kolten, thanks for your review! I’m happy we were able to get you into a great loan. We’re lucky to have Caitlyn and I’ll pass along your compliments. Looking forward to serving you again. Kindly, Mike

• D

  Dallas Larson
  5

  Andrew is the man. He helped us qualify for our auto loan and also refinanced my truck for me. I probably called him at least 5 times a day with questions and he was super patient and helped us through the entire process. Thanks Andrew and the rest of the team at Deseret First!

  Response from the owner

  Dallas, thanks for your review! I’ll share your compliments of Andrew with everyone. We look forward to serving you again. Kind regards, Mike

• A

  Alexandre Campos
  2

  Why they in the google maps it is open on Saturday when it is not? I drove 10 miles for nothing.

  Response from the owner

  Hi Alexandre, thanks for your review. I'm sorry you drove for nothing. I checked the hours for our Spanish Fork Branch in google maps and they correctly say both the lobby and drive-through are closed on Saturday. Are you referring to a different branch? Our hours do vary by branch. Please send me more information at [email protected] so we can make any corrections if needed. Thank you! Mike

• T

  Tanner Brinton
  5

  Great service and friendly employees 😁👍

  Response from the owner

  Tanner, thank you for your review and for choosing Deseret First! 😊

• E

  Elizabeth Louz
  5

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• G

  G G
  1

  Today was to make a deposit to my account, always when I go to the bank I usually give the cashier my debit card so you can access my account with the correct information and thus avoid problems. When I checked my account at night I realized that the money was not there, when I checked the receipt I realized that the cashier did not deposit the money to my account ... which is terrible and unprofessional! In addition, the service is slow, unfriendly and cordial. Never smile, I do not like to visit this branch because it seems that annoying as a customer. Normally with my husband we go to other branches where the service is excellent. The customer service attention by the Drive Thru is the worst anyone could imagine!