Delta Community Credit Union Chapel Hill Rd, Douglasville

Delta Community Credit Union Reviews

• m

  moremi akomolede
  5

  Very convenient location! Always a great help, be sure to get there by 4:30pm on the weekdays and pay attention to their weekend hours as well! My best experience yet and they print debit cards right on location!!!

  Response from the owner

  Thank you for the kind words.

• C

  Coco Piper
  2

  A very subpar branch. Service always needs improvement. Have given this place chance after chance. Not sure who's the manager,but your employees are a huge representation of you. Staff has juvenile like behavior and strangely condescending, and highly mediocre. Customer like to feel welcomed and appreciated,not to mention he/she can undoubtedly take their business elsewhere. It's a wonderful location,but the staff just doesn't measure up. Its shameful for grown adults to carry themselves in such a nasty manner in a(supposedly professional environment) This location makes other locations look superior!!!

  Response from the owner

  Hi Coco, we are sorry that you are unhappy with our services. Please contact us at 800-544-3328, on social media or send an email to [email protected] so that we can make improvements.

• N

  N C
  5

  Actually had Six Flags on the agenda which is an hour away from our home… but needed to stop at DCCU as well. Found this location online and was so happy I came to this branch. Everyone was soooo kind and helpful!!! Will definitely try to make this an errand the next time we make our way to Six Flags 🤗🤗🤗

  Response from the owner

  Hi there- We're so pleased to hear that you had a great experience at our Douglasville Branch. We appreciate your membership!

• M

  Michael W. Reed
  5

  Best banking decision you can make is going with a Credit Union, and, the DCCU is about the best Credit Union out there. Branch Manager Mr. Irving Hawkins is fantastic. He was friendly, accommodating, and really went above and beyond helping me out. I've been a member since I was a child and the CU was then-called the Delta Employees Credit Union. 30 years later and I still would not consider any other bank. Don't throw your money away on the likes of Bank of America and similar for-profit banks that will nickle-and-dime you into poverty. Join the member-owned DCCU, especially at the Douglasville branch, and enjoy their benefits and friendly helpful staff. Thanks again!

  Response from the owner

  Thank you for the kind words, Michael.

• G

  Gurminder Singh
  5

  Wow super fast and awesome customer service. Cashyia Bookert opened my account in litterly 10 minutes and gave my debit card right away thank you mam.

  Response from the owner

  Hi Gurminder- Thank you for the kind words, and we're so glad you had a great experience with A'Cashyia at our Douglasville Branch. We appreciate your membership!

• C

  Carley Beasley
  5

  It was my first time in there after opening an account online. Joan was super nice and helpful! Hope to see her on my next visit.

  Response from the owner

  Thank you, Carley!

• M

  Michelle Sy-savane
  5

  I opened an account today with Ms.A’cashyia and she was amazing. Her customer service was exceptional and informed me about all the amazing benefits that the bank offers. She went above and beyond and made sure I was adequately informed. Thank you so much A’cashyia ❤️

• S

  S Gail Blake
  4

  I’m so happy about this DCU location. The staff is always helpful and friendly. I would rate it a 5 star but they seem to be a little short of staffing.

  Response from the owner

  Hi Gail- Thank you for your review. We're so pleased to hear that you had a great experience at our Douglasville Branch.

• G

  Grey Owl
  1

  I like DCCU, but at this location the staff are very unprofessional and slow. They were giggling amongst themselves the entire time.

• A

  Angelique willis
  5

  Love this new Delta Community on this side of town. Very great and professional customer service!