David McDavid Ford Fort Worth Service Department W Loop, Fort Worth

David McDavid Ford Fort Worth Service Department Reviews

• C

  Chris Driver
  1

  Purchased a certified used truck and bought all extended warranties. Simple backup camera stopped working they want me to leave it there for a few weeks til they get time to look at it. I don’t know about everyone else but I only have one vehicle and can’t just leave it there that long

• D

  David
  5

  Scheduled a service online and they got me in and out really quick for an alignment.

• B

  Billy Garrett
  1

  Drove 2 hours to purchase a truck on an agreed upon price. I told them I had my own financing. The internet sales manager said it didn't matter how I paid. After arriving and looking at the truck, I was told that they only way they would honor the price was if I would finance though them. This is illegal. The price should not matter on how the truck is paid for. Don't trust these people at all.

  Response from the owner

  Greetings Billy. We regret to hear you feel this way about your experience and we are sorry that we could not meet your pricing expectations. We do value your business and hope to have the opportunity to earn it back in the future. Thank you.

• J

  Jenafer
  1

  I came here back in July for the works package which includes an oil change, tire rotation and fluid top off only to find out that my tires weren't rotated and my fluid wasn't top off. Then to make matters worse, I was not informed of any of the work that needed to be done on my car and Brian their service manager is a joke. I called and informed him about my concerns and he just kind of laughed it off and did not take me seriously. I never had issues when Terry worked here. It's unfortunate that I have to drive further away to not only get taken seriously, but to ensure the the work is being done and I'm being informed of what needs to be done. If you do get work done on your vehicle, make sure they're actually doing it.

  Response from the owner

  We take our customer service very seriously. I apologize if you feel otherwise. Please call me so I can address and help resolve this. I can be reached at (817) 935-7000. Thank you and I look forward to speaking with you. Brian Fabian, Service Director

• G

  Grant Williams
  1

  I called McDavid Ford Service department to see if they would do the Tune on my 2020 Ranger and all i got was the run around. The service guy said he would check to see if they could do it but never called me back. And i called three times. No call. So i went to Southwest Ford and talked to the servicrmanager and he explained i had to order the parts from Summit Racing in Arlington so i did and he said when i get the parts he will be happy to do the installation...i guess they wanted my business. I am going to have to think about doing any more service stiff with McDavid Ford.

  Response from the owner

  Greetings Grant and thank you for sharing your experience. I am sorry to hear that you feel this way. Please give me a call to discuss at (817) 935-7000. Thank you. Brian Fabian, Service Manager

• R

  Ray Ramirez
  1

  Mc David would not honor f150 Lariat internet price listed. The sales representative verified the price was correct before driving to dealership to purchase the new truck.

  Response from the owner

  Thank you for your feedback, Ray. We regret to hear you feel this way about your experience and we are sorry that we did not meet your pricing expectations. We do value your business and hope to have the opportunity to earn it back in the future. Thank you.

• N

  NebuRzednAnreH
  4

  Bought a truck there last year.