EECU Credit Union Clifford St, Fort Worth

EECU Credit Union Reviews

• H

  Herd Barn Admin
  5

  They staff at the Clifford Street branch is Outstanding. They are all very friendly, helpful and very easy to work with. Our whole family are members of EECU and enjoy working with each associate. If we ever need anything extra, the Branch Manager, Mrs. Curry is always happy to help. We drive out of our way to do our banking with EECU at the Clifford Street branch.

  Response from the owner

  Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again at EECU. Regards, EECU

• W

  William Jarrard
  1

  They'd be all right if they didn't rip you off with the overdraft fees. If you make a mathematical error and catch it within a few hours, and deposit money to cover it, they still hit you for $35. My other bank doesn't so that as long as you cover it the same day. So , they will be my primary account for now on

  Response from the owner

  Hi William, sorry to hear about your experience. We would like to discuss with you, can you please send your contact information to [email protected]? Thank you.

• T

  Tiffany Gant
  1

  I can’t wait to withdraw all my money out of my accounts with eecu. I’m done wrestling with you all every time I need to deposit a check. Do better!!!

  Response from the owner

  Thank you for reaching out. Can you send the details and your contact information to [email protected]? We would like to be able to help. Thank you!

• C

  Cynthia Villagio
  5

  I've been with EECU for 16 years and I've always had great service. Stephanie, the branch manager at Clifford St is just one of a kind. She is professional, yet friendly and personable. Having come from a banking background, with good and bad experiences, I can truly say she will go the extra mile for her customers. If I were to move out of state, I would keep my account with EECU because of Stephanie Curry!!!

  Response from the owner

  Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again. Regards, EECU

• L

  Larry legitt
  5

  I don't understand why people are complaining about overdraft fees, could it be because they don't keep sufficient funds in their account, we have been with EECU for over 20 years, only one time and I had a fraudulent problem and they contacted me right away and took care of the problem and yes I had to wait to get my money back, it is a process they have to follow, as far as I am concerned, EECU is a great credit union!!!

  Response from the owner

  Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again. Regards, EECU

• A

  Adriane Stanfill
  5

  I went in today wanting to close my account for various different reasons, the main one being a fraudulent charge on my account I noticed today. I called the customer service number prior to coming in so I could dispute the charge but was told I had to wait for the charge to go through before I could dispute it. I was really alarmed by this and went ahead and moved the money still in my account at EECU to another account at a different bank because I did not want to risk the same person stealing more money from me...When I went into the location at white settlement, Kate was so professional and helpful with explaining the process for disputing charges and she was even able to check to see if I was eligible for a regular checking account instead of the 2nd chance account I currently had. By the time it was all said and done we were able to get my account changed to a regular checking account and she assured me that I will get my money back for the fraudulent charge as soon as it clears through the account. I appreciate all the help Kate gave me today and for turning a negative experience with this bank into a positive one. Thanks so much Kate! YOU ROCK!!!

  Response from the owner

  Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again. Regards, EECU

• M

  Matt Nelson
  5

  I came in needing to do a couple of things with my auto loan and Stephanie helped me out! I really wasn’t sure what I was doing and she made me feel at ease. Stephanie was patient with my questions and my need to triple check my math. I would definitely recommend her and I appreciate her knowledge and kindness.

  Response from the owner

  Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again. Regards, EECU

• G

  Gaylee McVean
  5

  This credit union has been amazing. They gave me a line of credit loan when Bank of America that I'd been with for 30 years turned me down even with an excellent credit rating. The staff is always friendly and super helpful. They've been great to work with.

  Response from the owner

  Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again at EECU. Regards, EECU

• T

  Tina Lee
  5

  The people who work at this branch location are super friendly every time I go. I really enjoy walking in, and there is rarely a long line. The ladies at the teller counter are especially warm and inviting. They always have genuine smiles.

  Response from the owner

  Thank you Tina! We appreciate your membership!

• B

  Baby Mike Bad
  1

  Worst location the tellers at this location made me close my account & tell everybody I know to never bank with EECU.

  Response from the owner

  Thank you for reaching out to us. Can you please send the details and your contact information to [email protected]? We would like to be able to help. Thank you.