Dave Warren Chrysler Dodge Jeep Ram Washington St, Jamestown

Dave Warren Chrysler Dodge Jeep Ram Reviews

• t

  tristan sharpe
  5

  Thank you so much for the excellent service I received today. Your service was well worth the 2 hour drive, and I love my new truck!!! Also the doggy that greeted me today with the tie on, really made my day!!

  Response from the owner

  Thank you and Dexter is very happy he made your day!

• s

  shawna kohlbacher
  5

  My appointment at Dave Warren went great!! Great friendly staff and a very nice place for kiddo and myself to wait!:). Enjoyed every bit of our wait and service!:). Thanks so much!!☺️

  Response from the owner

  Thank you Shawna, we appreciate the review and are happy that you enjoyed your visit.

• A

  Anita Burmingham
  5

  It was my first time there, and was very pleased. The facility was nice and clean. I was especially impressed with the service advisor Andrew. He was very nice and knowledgeable. They even tried to do a recall that I hadn't known about. Unfortunately my vehicle was too old - not their fault. Overall I was satisfied with the experience and would recommend the service dept. for Jeep.

  Response from the owner

  Thank you Anita, we appreciate you visiting us for the first time. We will make sure to pass on your kind words to Andy.

• J

  James Pray
  5

  My daughter's Jeep Compass needed a New York State inspection. Made appointment. Your service department got us right in. We arrive early and your service department got us right in. Great service. We would definitely recommend and use your service department again. Thanks again! Have a great Holiday! Jim Pray and Shannon Pray

  Response from the owner

  Happy Holidays to you and your family as well!

• R

  Renita Keith
  1

  Horrible. I called wanting a new key fob for my suv and instead of giving me a new one they replaced my old one. I called and left a message due to no one answering the phone and never heard back. I paid over 200 dollars and still only have one key fob when I was looking for an additional one. I’ll be driving to buffalo or Erie instead of using them again.

  Response from the owner

  Hello Renita please reach out to our parts manager Tom Dayton and we will see if we can get this fixed for you

• C

  Chad Retterer
  5

  Great experience. Told them what I was looking for and andrew laury went through some of the different vehicles with me, even showed me how to use all the stuff in it. Never felt pressured, and they never tried to tell me I had a set range on vehicles due to money. Really liked that about Andrew. Thank you

  Response from the owner

  Thank you Chad, Andrew really enjoyed the time with you.

• D

  Don Scholla
  5

  We had a very nice experience purchasing our new vehicle at the Dave Warren Chrysler dealership. Our salesperson Chris and consultant expert Steve were both friendly, knowledgeable and professional. We would not hesitate to recommend the Dave Warren Autogroup to our family and friends. Don & Janine Scholla

  Response from the owner

  Don & Janine Chris really appreciated the time he spent with you and was so happy he could help

• A

  April McKinney
  5

  Awesome friendly staff!! Loving my new Jeep! Thank you!! Love the after purchase calls to see if I need anything. Outstanding crew!!

  Response from the owner

  Thank you April, we appreciate your business!

• J

  John Albert Kearns
  4

  Received great treatment from Andy, our sales person. Although we didn't buy a car today, we were impressed on how well he listened to our needs and offered solutions and promised to follow up with is, not an email, but a phone call from him to see if we were ready. In a world where doing things is mostly done in the internet ( like this) it's nice to every once in a while to hear I'll call you instead of texting and such. Would recommend this dealer and salesman to anyone. Good selection

  Response from the owner

  Thank you John for the kind words

• K

  K G (Khandio)
  5

  I started going back to Dodge after Dave Warren took ownership. I used the Body shop to repair several vehicles. All of the service on my Dodge Caliber was done by the service department 100% to my satisfaction. Last Year I decided to buy a second car so while I was off training my spouse would have something to drive. They had some spectacular deals on used vehicles so I left with a Chrysler 200. 3 Months later I took my Caliber in for service and it needed a wheel bearing that was not in stock. The service manager knew I had tickets in Erie PA so he handed me the keys to a brand new loaded Dodge Ram and said "We just want to make sure your family stays safe". While my Caliber was being fixed they polished it up real nice and it looked like a brand new car. As it sat there all shiny the parts manager jokingly asked "Why don't you trade it in". So I went inside and asked the sales person to run the numbers. He asked what I wanted, what I wanted for trade, and what I wanted to pay. He then handed me the keys and said he'd call me in a few hours. A few Hours later he called and asked if I had time to sign papers as all of my requests were being met. I left this time in a 2017 Jeep Renegade. In the next 13 months, all tire rotations, details, service, and maintenance have all gone through the service department. Today, 10 months after purchasing my Renegade, I traded it in on a 2018 Jeep Compass. Once Again they worked to meet my fairly demanding requests. they had to meet my funding, options, and service requirements. It took a few hours, But I left at 7:00pm in my new car. I cannot stress enough how much Dave Warren personally has done for myself and the community. His staff from the detailers to finance to service and Sales have always met and exceeded my expectations. I recommend this dealership to everyone I know because I honestly feel like the safety of My family, My Dogs, And I are their #1 Priority. Thanks! Dave, Jay, Andy, Mike, and Andrew!

  Response from the owner

  Thank you 🙏🏻 truly appreciate all your support