D.L. Evans Bank S Eagle Rd, Eagle

D.L. Evans Bank Reviews

• Q

  Quintin Walker
  5

  Tellers are always very friendly and the deposits are made quickly! Haven't ran into any problems as of yet, so I do definitely recommend using this Eagle branch!

  Response from the owner

  Thanks for the kind review QuintinWalkerFilms! It's a pleasure to serve you and we're grateful for your business.

• E

  Everest Wilkey
  5

  Great customer service and care Emmy did a great job at explaining what was going on with my account and was very friendly and helped me figure out what I could do with any of the fees that I had!

  Response from the owner

  Thanks for your kind words Everest!! We are glad we were able to help you and we appreciate your business.

• E

  Erin Taylor
  1

  I can’t say my dealings with DL Evans have been great. After hearing a friend rant and rave about them I feel like I missed something. In both occasions that we have had home loan dealings with them we were disappointed . In the 1st building loan occasion they took so long to look over the paperwork (because the one person was on vacation) that we almost lost the property. The 2nd time we were quoted a lower interest rate by our mortgage broker and DL Evans added on a whole 1% because our credit score was 5 points from excellent and wouldn’t honor it. They wouldn’t even work with us. For being a local bank we felt like just a number.

  Response from the owner

  Hi Erin. We are so sorry to hear about this experience. Would you please email a good telephone number that we can call to discuss this further with you? The email address to send that to is [email protected]. Thank you.

• B

  Ben Antunes
  1

  I was in a hurry and accidentally left my card in DL Evans ATM machine. They absolutely wouldn’t help me and didn’t even try. Said I had to be a customer for them to help me. Really?? I own a business near them and actually thought about opening an account since it’s so close. Not anymore.. Glad I know now what kind of service they provide. Lesson learned haha!

  Response from the owner

  Hi Ben. We are sorry to hear about this experience as this does not sound like our process for cards left in the ATM machine. We would like to speak with you further about this. Do you mind emailing us the best telephone number to reach you at? The email address to send that to is [email protected]. Thank you.

• M

  Matt Moser
  5

  Ive been banking with dl evans for a few years. I own a couple businesses and they by far have been the best bank to deal with. I recently moved to mccall so i am using the eagle branch now. Everyone there has been great to deal with.

  Response from the owner

  Matt, thank you so much for your encouraging words! We appreciate you and your loyalty!

• M

  Molly Waters
  5

  I've been banking with D.L. Evans in Twin Falls, ID for a few years now. I was out of town visiting Eagle, ID and the Eagle branch offered me customer service as if I was living next door. Thanks again!

  Response from the owner

  Thanks for stopping in Molly! Your patronage and positive feedback means the world to us.

• P

  PHILIP Shearer
  1

  I've been trying to get closed on a construction loan for a month now. We were approved and had all papers turned in Sept. 2nd. For the first week, nothing was done on our loan. After that, it's been nothing but delays and NO COMMUNICATION, we have to call every time. A few specific complaints: "I LOST your tax returns", the emailed appraisal that was left unopened for 3-4 business days, signatures that they just can't seem to get because someone is on vacation, our closing postponed several times. Here we are Sept. 30th and our closing was just pushed out over another week, Oct. 10th. Very unprofessional, no communication, slow and full of excuses and delays.

• Y

  Yeime Shipley
  5

  Amazing customer service, very friendly and first class

  Response from the owner

  Thanks for your five-star review, Yeime! We appreciate it!

• S

  Scott Marshall Sr.
  5

  These guys are great! They know me by name and treat me very well!

  Response from the owner

  Thank you Scott! We appreciate you and your business!

• K

  Kevin Headings
  4

  They have a nice vault for your money.