D.L. Evans Bank 12th Ave Rd, Nampa

D.L. Evans Bank Reviews

• G

  Gotta Gettoyou
  5

  Love the people at this bank! They have always been beyond friendly and helpful in going on 5 years of banking at the Nampa branch. I would recommend them to anyone without a second thought 😃

  Response from the owner

  Thanks for the kind review Gotta! It's been a pleasure to serve you and we're grateful for the years of loyal business.

• E

  Epi’s A Basque Restaurant
  5

  Five stars doesn’t give you, the reader, a firm understanding of the kind of quality service and care we receive as customers. I believe five stars is over used and under appreciated. This bank and the people, at the Nampa 12th Ave branch, are the best!!

  Response from the owner

  We appreciate the praise Epi’s A Basque Restaurant! We're grateful to call you a customer and friend in the community. We look forward to seeing you the next time you stop in.

• R

  Rob Squire
  5

  The people at the branch do great work. They are competent and customer focused. I highly recommend them to anybody interested in banking in the Nampa area.

  Response from the owner

  Thank you, Rob! Your loyalty and kind words are greatly appreciated!

• A

  Amber Farnot
  5

  I always have such a great experience when conducting business at this branch! The tellers are friendly, knowledgeable, and extremely helpful.

  Response from the owner

  Thanks for your kind words and review Amber!!

• C

  Charles Massey
  5

  Awesome, Nadia was supremely courteous, and helpful ! Kept me banking here where I want to be, solved my problem, whew ! Thankyou again !

  Response from the owner

  Thanks for the kind review Charles! It's been a pleasure to serve you and we look forward to your next visit!

• T

  Terry Kirk
  5

  My problems were solved with ease. Appreciated the help with my fix. Thank you

  Response from the owner

  Thanks for your kind words Terry. We are glad we were able to help you and we appreciate your business.

• A

  Alexis Green-Hernandez
  5

  Seems like a cute little Building aš far aš the bank the ppl seem friendly.

  Response from the owner

  Thank you Alexis! We appreciate your encouragement.

• K

  Kimberly Ruffin
  5

  Always helpful nice and never fuss at my grandma Barb Foust.

  Response from the owner

  Thank you Kimberly! Your feedback means a lot to us!

• S

  Sherah Adams
  4

  Been banking here for over ten years. And do enjoy the staff at this location that I have personally grown to love. However one day pulling up, a lady I don't know seemed dead set to have me pay five dollars for a print out. And claimed they always have done that. It really put me out of my comfort zone of how she was? And when they never have done that before. When I left, honestly felt she was stuck up... Don't know what to say over such a minuscule matter. But it was definitely very upsetting for the rest of the day & in how the whole situation replayed in my mind. Guess she just rubbed me the wrong way? The huge uncomfortable vibe... Can't help but say I don't ever want to deal with her again. Even if I have to pay for something that the rest of the staff agree on, I'd be willing to go give it out plus with kindness and my relationship bond to who I know.... Heck! Even when I saw the lady I'm more familiar with in the back, all I could think of was "please help, please help, I like your welcoming smile better, please step in!" I'll pay you more just for your smile! Usually I am one who likes anyone & easy going, and bubbly. But definitely irritated how this (new?) lady was.

  Response from the owner

  Hi Sherah. The management team of the Nampa branch has contacted you about this matter. If you have further questions, please let us know and we would be happy to discuss further. Thank you.

• A

  Anthony Martin
  1

  Asked Neil to cash and then deposit my check. He decided I only needed access to only some of my cash, so now I have to wait until tomorrow for the money that I told him specifically so I have access to it. Safe to say I will be cancelling my account with DL. UPDATE Branch manager did reach out to me and left me a voicemail basically stating that it all got figured out and the funds were available later that day so it wasn't a big deal. Not a big deal for you guys but it's a huge deal for me. As soon as I have time, i will be leaving DL due to lack of customer service and how poorly you guys as a company care about your customers.

  Response from the owner

  Hi Anthony. We are so sorry to hear about this. As a family-owned bank, we strive to provide our customers with the highest level of customer service. Our manager from the Nampa branch has reached out to you on this matter and it has been resolved. Please let us know if there is anything more that we can do. We appreciate your business.