Creekside Finance Inc E Broad St, Statesville

Creekside Finance Inc Reviews

• M

  Mike King
  5

  Very easy to deal with staff very friendly and helpful tell you exactly what they can do and they don’t drag it out. Would highly recommend

  Response from the owner

  Thanks for the review and thanks for your business

• C

  Curtis Roundtree jr
  5

  Thx Creekside it's been a awesome 18 months thx for the loan I love my motorcycle can't wait to get my title will do bussiness with yall again

  Response from the owner

  Your welcome and thank you!! Just let us know how we can help!!

• M

  Matt m
  5

  I am definitely a less than credit worthy individual due to a divorce destroying my finances a few years ago. I'm also very particular about loan terms and language. Although we did not make it to the point of signing papers, my experience with them was professional. I asked the seller to reduce their price and they declined which nixed the deal. I will keep Creekside in mind for future loans although I would like to see and review one of their contracts. Thanks for your time and attention.

  Response from the owner

  Thanks for the review Matt and please let us help you whenever you are ready!

• M

  Michael Carr
  5

  This place is awesome I’ve had three loans from these people make your payments when you’re supposed to or call if you’re going to be late and they work with you awesome customer service I’ve been with them for about six years never had a problem They treat you the way you treat them.So my advice to you the borrower treat them like a person and they will go out of their way to help you out. Go in with a chip on your shoulder you might as well turn around and walk back out I wouldn’t help you either if that were the case. Five stars plus.

  Response from the owner

  Michael, Well said and thank you for the review. Please let us help you anytime!

• T

  Tammy Young
  1

  About five months ago I went to the company for a boat loan. My husband and I were approved but the title to the boat which was worth more than what the loan amount would have been for was not good enough. They wanted me to use our diesel truck, that was worth almost $30,000 also as collateral, but not as a second lien holder but as the first. Wanted me to refinance the truck that had a 4.77% rate to an 18% rate with them. Really?!! Needless to say, we did not finance with them and went with another loan company who were super helpful and did not need anything other than the boat title. I had done business with them before when they were under different management and never had any issues but since new management took over I will probably never inquire here again.

  Response from the owner

  Tammy, sorry for the trouble you had but I feel there are some elements to the story you are leaving out. Its great to leave reviews for companies but please try to tell the ENTIRE story.

• B

  Brandon Crist
  5

  I just happen to be in the market for another bike. I remembered I used Creekside previously to finance my HD. So I'm looking at the reviews after looking them up. I'm gonna put my 2 cents in here. I had nothing but a good experience with them. Yeah pay on time...plus the people in there were more than friendly in fact had many 10min bs conversations with the staff. I totally apologize for not remembering names but EVERYONE was always friendly and calls returned when I needed to talk to someone. When I paid my bike off title showed up about a week later.

  Response from the owner

  Thanks for the review Brandon! Please give us a call if we can ever help you.

• M

  Morgan Hall
  1

  HORRIBLE SERVICES! Don't go here unless you want to get told one thing then get told another by the same office! Not only did they screw people out of titles a couple years back the girl at the front desk doesn't even know how to answer a phone correctly looks like a lost puppy dog when you walk in and looked VERY unprofessional! I just got a call from the "claim guy" and He tried to raise his voice at me! I am a customer! NO LONGER WILL I SEND PEOPLE HERE! If there was a negative star I would give it to them! Don't waste your time! Horrible customer service all around. and They just want your money that's all but hold your breath due on when you pay off your loan you might not get your title. I've seen it happen numerous times from this company.

  Response from the owner

  According to our records, We have never made a loan to a Morgan Hall. Secondly, you are making accusations about titles that you know nothing about. No one has filed a complaint with any government agencies nor with our office about any title issues. As far as any lending institution, it is our job to collect the monies we lend out. Just as it is the borrowers duty to repay those monies as agreed.

• S

  Steve Griffin
  3

  I can't say much about these guys business practices. The customer service is bad,but the owner is a good guy. It's just business but maybe everything shouldn't be done like trying to collect a Corvette and Benz for $5,000. Plus after being paid to report a repo on my credit is way above the call of duty.

  Response from the owner

  Mr. Griffin, I’m sorry you are unhappy but you know the truth related to your account and you are to blame not us.

• J

  Joseph Baker
  1

  This place is a joke.. "we're a collateral lender score isn't money" so we were told by Brad.. we need a grand down ok had that went to look at a specific bike and came back as instructed.. oh we can't do the deal you have to many credit cards. Well they're paid on time.. just want to waste people's time and can't answer the phone either.

• J

  Jason Terry
  5

  Most laid back small finance company I have ever worked with. Everyone is there to help in any way possible. I have had more dealings with Danny the any others. But would go to Creekside before anywhere else.

  Response from the owner

  Jason, thanks for the awesome review! We appreciate your business.