Credit Union of Texas E Farm To Market 544, Wylie

Credit Union of Texas Reviews

• b

  brian smith
  5

  Brandon was a great help and very knowledgeable. He was able to take care of my situation quickly and I felt very comfortable as he walked me through the process. Every time I come to this location the team is friendly and offers excellent service.

• S

  Sarah Connell
  1

  No matter the service you give, your bankers and associates need to be trained properly on what is and what is not allowed. To go all the way thru an application process then to get told they can’t do it because of a detail they should have known about from the beginning is asinine. Train your people better and quit penalizing those of us who are trying to make smart financial moves to have better lives.

• L

  LONNIE VAUGHAN
  5

  The mgr/staff at this location are some of the most professional people I have meet. I ll continue to do business which just a great team. Lonnie Vaughan

• D

  Don Baynham
  5

  The staff is always friendly and helpful. Enjoy coming here!

• R

  Rachel Mcgee
  4

  Lupita gave timely & concentrated service to me Monday evening at 4:00 pm. She rendered excellent service.She is worthy of the highest commendation for her service to & for me.I have been a member in the Dallas branch since the fall of 1967, BLESSED to be approaching 86 years of age. THANK YOU LUPITA and Credit Union of Texas for assisting me during this teraristically inclined & pandemic eta.Whereas, our financial stability & credit status is of utmost importance, especially during our present time & state of unrest within America. Finally, THANKING GOD for our level of committment to each other & our love and concern eternally. 54 excellent

• t

  tbone623
  5

  Great banking experience. Great customer service and staff. I would recommend using them for your banking needs.

  Response from the owner

  tbone623, thank you so much for sharing your feedback with us! We’re happy to hear you enjoyed your experience and are excited to have you as part of our CUTX family.

• G

  Gabriel Hardin
  5

  Absolutely love the customer service! Always willing to help!

  Response from the owner

  Gabriel, thank you so much for sharing your feedback with us! We’re happy to hear you enjoyed your experience and are excited to have you as part of our CUTX family.

• E

  Ed Correa
  5

  Best place to bank in Wylie!!

• A

  Azam Khan
  1

  One of the worst banking experiences I ever had. The credit union is simply not into helping customers, there only answer is “its not our policy” or “its not our fault you go figure it out”. Few months ago, I had an auto loan with them and setup auto payment with them. 2 months later I found out that auto payment was not setup correctly and payments were not going through. They reported it to credit bureaus which hurt my credit history bad. I called the credit bureau and they said only people who can take it away is this who reported and that is common for banks to take late payment reports out of customer credit history out of courtesy. Since then I have called them over 20 times and went to the branch to resolve it. Every person gives me different information. Initially they said that they will take the report back but later they refused to resolve it. I had been in such situation with another bank years ago and they were able to help me out of good will in a single call. But apparently this credit union is not into customer services, or good will but most rude. My suggestion will be to take your business somewhere else where the institution cares about customer rather then pointing to fine prints in contracts.

  Response from the owner

  Thank you for your rating. We're sorry your experience did not meet your expectations. We invite you to help us improve by contacting us at 972-263-9497 and choosing option 4 for Member Services, or emailing [email protected] at your earliest convenience so we can address your concerns.

• K

  Kirstin Dodd
  5

  How grateful I am to find this branch of Credit Union of Texas! Mrs. Martinez was helpful in directing me to the auto loan specialist and answering any questions I had. Suzy on Loan Team 1 was such a fantastic and patient person with me during a tough car buying process. Without their team I would be without a car and with a major headache. Best team and will be a loyal customer for a long time!