Credit Union of Colorado, Parker Plaza Dr, Parker

Credit Union of Colorado, Parker Reviews

• A

  Amanda Tweedy
  5

  This branch is a hidden gem! The tellers are always prompt, friendly and helpful! So glad I found you!

  Response from the owner

  Thank you for the 5 stars! We appreciate it.

• A

  Austin Bamberg
  5

  Had an issue with my debit card. Victor was so friendly, helpful and efficient helping me get a new card and accessing my online banking. I appreciate the hassle free experience. Thank you Victor for making my day better!!

• D

  Dewayne Todalen
  5

  Wow! All I can say is Wow! For almost 6 weeks we struggled to complete our new 2019 RAM purchase. Calls, emails, and "he said, she said" between the bank and the dealership went on for weeks, until we met Rachel Reyes. Within 48 hours Rachel took charge and completed our purchase right away. She not only took responsibility she drove 45 minutes from downtown Denver to Castle Rock to meet me at the DMV so that I could get my plates before we left town. I have never seen this level of service for banking in my life. Thank you so much Rachel for all your help. It is refreshing to know customer service is still alive!

  Response from the owner

  Thank you for your feedback and sharing your experience here! We're happy to hear that one of our staff members made such an impact. We will share this review with Rachel as well! Thank YOU for your support.

• D

  Debby Beemster
  1

  We parked in the credit union parking lot to go inside to talk to them about a home improvement loan. The guard there came outside and told us, in an unkind way, "no parking here, it's for members only". He didn't want to hear what we had to say. Not giving my business to them. Will go to Air Academy instead.

  Response from the owner

  Debby, we apologize if the parking situation was not communicated properly. Please let us know if there's anything we can help you with.

• T

  Tony SanFilippo
  1

  Hmm what do you call a business that will take your deposits in any amount, but only give it back to you in increments of 2500/ day? Tried to cash a Cashiers check from this bank(who one of their members had gave me for the purchase of an item), they told me They could order the funds and in 4 days they would have the money ready for pick up, oh and by the way there is a 3% fee. Really??? I am sure they took the money out of their customers account the day he obtained the Cashiers check. #badbusiness #neverdobusinesswiththem

  Response from the owner

  Hi Tony, as with any decision we are always looking out for the best interest of our current and future membership. Although we do not discuss specific account transactions via social platforms, we do invite you to speak with our branch manager for a more detailed description of our Funds Availability Policy and how this relates to the situation you describe here. Please call 303-832-4816 at your convenience.

• J

  Jeff M
  5

  I love CUOFCO! Been a member for over 10 years and have never had 1 problem. This branch has all the services that the big ones have!

  Response from the owner

  Thanks for the excellent rating and your appreciation. We're lucky to serve you!

• E

  Emily McClelland
  5

  I love this bank. Been here a few years now. I love that you don't have to wait for a new card. Great customer service.

  Response from the owner

  Thank you for the excellent rating Emily. We're happy you are receiving the great service we strive for every day!

• S

  Sean Turner
  1

  The rudest security guard in the galaxy. 90+ years old, what kind of security is he really providing?

• T

  Tilan Welliver
  5

  Map listed 5:30, but 5 was actual closing time. Credit union gets 5 stars

  Response from the owner

  Hi Tilan, Thank you for your review. We apologize for any inconvenience. Our weekday drive-up hours at the Parker location are 8:30am – 5:30pm (M-F). Weekday lobby hours are 9am – 5pm (M-F). You can find a full list of locations and hours on our website here: https://www.cuofco.org/contact-us

• R

  Randy Campos
  5

  The absolute best!!! The gold standard in the industry!!

  Response from the owner

  Thanks for the excellent review Randy! We appreciate your membership!