Coval Homes - Kitsap Pottery Ave, Port Orchard

Coval Homes - Kitsap Reviews

• M

  Matt Schultz
  5

  My brand new home is beautiful and I couldn't be happier with the process of it. I found the house I was looking for by Coval after a year of looking. My project manager Brandon Stowe was amazing. His communication throughout the process was outstanding. There was a small issue on the pierce county permit due to loose gravel. I called Brandon frustrated with the county. Not only did he calm me down he explained it was a word choice issue on the site plan. I updated it and it was good to go. His all around knowledge of the building process saved me from so many headaches I can't thank him and the Coval Homes family enough.

• j

  jeff keesler
  5

  We just had our house built by Coval and overall we are extremely happy. All of the subs were awesome to work with as well as our project supervisor Brandon. He kept us on track and got us in the house a week before my wife was due. Overall it was a great experience and the end product is awesome. There are a few minor things that need to be completed and so far I have been kept in the loop about the status. I will update my post if there are any changes in my experience. I highly recommend Coval Homes and have referred them numerous times

• H

  Heidi Hood
  4

  The process of building a home is stressful and unpredictable, especially if it is a first home build. Coval did a rather good job of helping the process but our project manager, Brandon, made all the difference. He was very responsive and professional, even when our questions were silly and showed our ignorance of the process. Building during a pandemic added to the complexity and frustration of building a home, yet Brandon did his utmost to navigate through the craziness and when he wasn't able to find an immediate solution... as in supply chain issues leading to back orders... he explained the situation and gave us constant updates. Building a home is an exercise in frustration and patience, but Gary on the front end of the process and Brandon on the back end made all the difference. We would recommend Coval.

• N

  N M
  1

  I'm sure that I will not be the only one to write a review like this, but stay away! Gary seems nice enough, but he's a great salesman. He has nothing to do with the actual business other than giving you options and getting things signed. We signed a contract with them almost a full year ago and as part of that there is a clause that states prices are locked for 90 days but can change until foundation is poured. Ok, I get that. It doesn't seem unreasonable until you find out (not from Coval) that the county takes WAY longer than 90 days. Also they don't tell you that if you even leave it essentially unchanged (we put in an extra door and took out a closet for modifications) that they will get the plans that you need to submit for permitting won't get back to you until 85 days into that 90 days. With all the lumber and other building materials rising and falling I get the price increase but there was no steps up until bam! 20% more required to continue ($60,000). Then they were graciously (read in sarcastic tones) offered to take $5,000 off. We asked if we could buy the plans so we wouldn't have to go through permitting again. No. We asked if we could get a shell of that house. Sure if you pay 100% cash (for the original price of our build!). Crooks. Shady. Not responsive. STAY CLEAR!

• A

  Aaron Christian
  5

  When our build started, we were assigned a new project manager for our home. At first we were worried, however, any concerns were quickly removed as Brandon demonstrated his knowledge and experience. When ever issues arose, he clearly communicated to us and was transparent. He always provided us with solutions or alternatives to keep the build on schedule. Brandon provided an excellent customer experience throughout this process and we are extremely satisfied that we were assigned him as our project manager.

• C

  Cody Schaef
  5

  We went through Coval homes and worked with Brandon (project manager) for the majority of the project. He was nothing but great, very responsive, on time, always answered any questions we had. The structure of the house seemed very sounds while being built and turned out amazing we Would definitely use them again!

• A

  Alyssa Fink
  5

  We chose to work with Coval based on their functional house designs and fast build time. We started precovid and endured the county construction shutdown, covid restrictions, and supply shortages. However, our project manager Brandon Stowe, was communicating with us the entire time. He answered all our questions and concerns and really seemed to care about delivering a structure that we can call home.

• D

  Doris Elkins
  1

  Not worth the risk. Read full review on Yelp (google blocks it) before you sign a contract with Coval. I have spent hundreds of thousands of dollars for a home I will now never have thanks to their ambiguous contracts, and I am not the only one. Be cautious and do not expect to actually get a 90 day price lock. I wouldn't risk building a doghouse with Coval.

• D

  Debra McCawley
  5

  Gary walked us through everything with a marvelous attention to detail. He has a helpers spirit and a pleasure to work with.

• M

  Mike Warner
  1

  All these 5 stars are super suspicious. I don't believe it from the work I've seen.

  Response from the owner

  Hello Sir, While always striving to meet, if not exceed our homeowners expectations, we genuinely appreciate feedback; that's why this review is so troubling to us since we've never met or even spoken with you. Because email was our only available method of contacting you, we quickly reached out seeking to understand your concerns, but we haven't received any response. Our company's mission statement is emphasized by the statement 'You'll be proud of what we build together'. We'd value the opportunity to speak to you directly. If that's not possible, please be assured we'll continue to add value to the homes we build, communicate effectively, and cultivate mutually beneficial relationships. Thank You, Coval Homes