Consolidated Community Credit Union in Portland - Banking, Loans & Mortgages Ne Sandy Blvd, Portland

Consolidated Community Credit Union in Portland - Banking, Loans & Mortgages Reviews

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  P Douglas
  5

  We have banked here for at least 10 years and Consolidated has been consistently friendly, helpful, responsive and efficient in dealing with our banking needs. Originally their online banking option was pretty subpar, but it has improved tremendously in the last 3 years and kudos to them for taking the complaints of their customers and adopting a better platform. We would highly recommend them to anyone looking for an alternative to the mega-banks, like Chase or B of A.

  Response from the owner

  Wow! ❤️ We’re so grateful that you took time to write this review. We really appreciate your loyalty and recommendation to your friends, family, and colleagues. We’re here for you anytime! Thanks so much.

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  Nate Crumet
  1

  Extremely frustrating to deal with this organization. I am considering selling my car just to get away from CCCU as a lender (which would be easier even with the hassles of selling the car than dealing with CCCU). They are a nightmare to deal with. I think they are actively involved in fraud--if you want to learn more, read about force collateral protection insurance scams.

• P

  Prashanth Rao (NPRao)
  5

  I have been with CFCU for ~17 years. They have always been amazing, great service, helpful, responsive. Brad is very knowledgeable and goes above and beyond to help out the customers. He helped me with multiple home loans and refinancing. He was always open to answer questions and open for discussing about all the possible options to make a good informed decision. I never had to worry or stress about my mortgage loan closing in time or not. The bank staff are also amazing and ready to help out whenever I stopped by.

• S

  Stephen Mesa
  5

  The CCCU mortgage department is top notch, and we'd recommend them to anyone looking for a well-established, competitive and trustworthy lender. Brad assisted us with the purchase of our new home, and he ensured it was a smooth and pleasant process from start to finish. He was prompt, proactive and reliable. We had also contacted our previous mortgage lender when shopping for rates, but not only did they offer a higher rate, they took longer and the communication was fragmented with multiple people which felt confusing and annoying. At CCCU though, it was a seamless process. Additionally, Vanessa was a great resource and eager to answer questions along the way too. Thank you Brad and Vanessa!

• A

  Abdi Chaichi
  5

  I have been a customer of this wonderful credit union for years. Everyone at CCCU is friendly and eager to help and prompt. Among their low or none fee banking transactions, loans and other services, they provide coin counter machine service to their members for free. Each of their branches have this free service. The National Banks do not provide coin counter service. If you chose to take your bag of coins to supermarket chains to use their machine, they will charge you 11% of your total.

• J

  John Cava
  5

  I've belonged to other larger credit unions before this one and - although the atmosphere in them was certainly better than a typical bank - I found the loan services in the other credit unions to be exactly like a normal bank, relying in the end on standard algorithms. This group was the only credit union (or bank) that I encountered where a single person worked with me from start to finish (no separation between sales and loan officer), and the only credit union that really took a careful individual look at assets, history, etc. So...I highly recommend them for both everyday banking and loans.

• S

  Shuey Fenniker
  5

  I banked with Wells Fargo my whole life and then switched to this place. Night and day! The tellers are friendly and remember my family's names, and I have done complicated banking maneuvers here (like with guardianship bank accounts, getting a mortgage and other tricky stuff) and have always been pleased with the humane and friendly way they worked with the bumps in the road. There are plenty of nice people at Wells Fargo but they are not authorized to help you the way the folks at CCCU are. Plus they have little parties and they shred my sensitive documents. I love my credit union.

• Z

  Zoe Merkle
  5

  My mortgage loan officer, John VanLeeuwen, was kind and easygoing throughout my refinance. He was both knowledgable and patient with all my questions, and he kept me informed at each stage of the process as to what was needed and what would happen next. He skillfully estimated the total amount to borrow such that we ended up with nearly a zero balance at closing! I'm very happy with the service I received.

• C

  Cory Creevy
  5

  Brad Bacon was our loan officer and he did an outstanding job. Not only did he get things done correctly with no mistakes, which gave me great confidence with our loan, but he responded very quickly and was able to answer any questions that we had. Thanks so much for the professional experience and making it easy to get through this process.

• K

  Kell Dockham
  5

  JUST the best. I switched over to CCCU from another CU I shall not name here. The difference between the old one and CCCU is night and day. Everyone at CCCU is genuine, skilled, friendly, and really easy to talk to. I've never applied for an auto loan before, but today Katherine N. walked me through the process and made it pain-free and simple. She's amazing at her job: super helpful and kind, and you can tell from her voice she she truly, actually cares. That matters to me, and it should probably matter to you, too. Even the atmosphere inside the CCCU building is welcoming and easy. I cannot recommend this place enough. I love my credit union!

  Response from the owner

  Hi Kell, we never thanked you for this kind review, but wanted to reach out and just say WE APPRECIATE IT. Positive feedback like this sure does make us feel like we’re helping folks and making a difference.