Community Bank, N.A. Airport Rd, Hazle Township

Community Bank, N.A. Reviews

• H

  Harley Ryder
  1

  It is completely ridiculous that this bank is drive through only it makes it such a complete hassle, and waste of time to make transactions. The staff and especially the branch manager are extremely condescending and flat out rude which is completely unacceptable in a customer service role. I believe you need to hire more people so the branch can run properly, and make sure the employees that are there have a more professional attitude. I will be closing my accounts with your bank as this is not the first time I have been treated poorly at this branch it seems to trickle down from the branch Manager as a acceptable way to treat customers.

  Response from the owner

  Hi Harley, we are sorry to hear about your experience with our Hazle Township, PA branch. Customer satisfaction is our top priority, and we’d like the opportunity to discuss this issue with you. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

• W

  Weiner BOY
  1

  Rudest bank I have ever went to employees are cocky and ignorant never helpful never answer the phone and god forbid you ask them for help with something never had any issues with community bank besides this location it’s a shame how they run this poor service comes down to poor management. Miss the location is Dickson city that closed :( they were always polite and helpful

  Response from the owner

  Hello, we are sorry to hear about your experience at our Hazle Township, PA branch. Customer satisfaction is our top priority, and we’d like the opportunity to discuss this issue with you. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

• M

  Mary Ann Tiglio
  1

  I have never been to a bank where the tellers are as slow& I mean slow as this bank!! It's totally ridiculous. If you're making multiple deposits be prepared to be there at least an hr. Smh

  Response from the owner

  Hello Mary Ann, we are sorry to hear about your experience at our Hazle Township, PA branch. Customer satisfaction is our top priority, and we’d like the opportunity to connect you with a member of our customer care team to further discuss your concerns. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

• J

  Jennifer King
  1

  you can never get through to this branch on the phone it puts you on hold then disconnects you Ridiculous I can call any other branch and they answer. so have to go through customer care they THEY transfer your call to them....

  Response from the owner

  Hi Jennifer, we are sorry to hear about your experience at our Hazle Township, PA branch. Customer satisfaction is our top priority, and we’d like the opportunity to discuss this issue with you. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

• J

  John B
  1

  Worst bank in the area. You never know if the lobby is open or closed because whenever they don’t want to work they “close lobby due to the pandemic,” the drive thru backs up all the way to the highway, and god forbid if ANYONE ever answers the phone.

  Response from the owner

  Hello John, we are sorry to hear about your experience at our Hazle Township, PA branch and appreciate that you brought this to our attention. Customer satisfaction is our top priority, and we’d like the opportunity to connect you with a member of our customer care team to further discuss your concerns. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

• T

  Team 6 productions
  1

  They ask for ID when you send your bank cards over

  Response from the owner

  Hello, we are sorry to hear about your experience at our Hazle Township, PA branch. Customer satisfaction is our top priority, and we’d like the opportunity to discuss this issue with you. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.