Community Bank Mankato St Andrews Dr, Mankato

Community Bank Mankato Reviews

• M

  Missy Daschner
  5

  Flabbergasted at the negative reviews. This bank has been nothing short of amazing to work with. They have worked with us on many transactions and struggles in life. Very Happy to be a part of Community Bank Mankato.

  Response from the owner

  Thank you Missy! We value your relationship and appreciate the trust you've placed in us. We look forward to seeing you soon!

• B

  Bob Young Young
  5

  I walk in and I am greeted with a smile and by name at the MadisonAve location. Everyone is friendly and professional. I have called with issues and always polite and help me with issues. Vicki Young

• C

  Carl Fagre
  1

  Not a place I care to do business there's always Something going on with my card. I can see I have money in my account and yet my card gets declined everywhere. What is up with that? Not to mention when you contact them about the issue there representative are beyond unprofessional And your reply is even worse. I never made a comment on spending money at the gas station now your just putting random replys online, making your company look worse.

  Response from the owner

  Mr. Fagre, Thank you for your feedback. Card transactions submitted by merchants such as gas stations, may attempt to preauthorize an amount of $50 or $75 when you pay at the pump. This is done as the gas station doesn’t know how much gas the customer will actually pump in advance of the transaction. When pay-at-the-pump transactions are declined, visiting with an attendant at the station is often the quickest option to resolve the issue. Our sincere apologies that our service did not meet your expectations. If you have further questions, please contact us.

• K

  Kayla Bacon
  1

  Terrible customer service and every time I call when there a problem with my card (there's always a problem) the woman who answers the phone is rude as hell. Looking for a new bank to handle my business. And to add to your reply I never said I needed a replacement card now your sending out random replys? What kind of company are you?

  Response from the owner

  Ms Bacon, our sincere apologies that our service did not meet your expectations. We work hard to meet and exceed the expectations of our customers. Debit Card replacements are processed following specific procedures to ensure new and replacement cards are delivered to the proper address to avoid fraud. Our number one concern is to protect customer accounts and funds on deposit. We value our customers’ feedback as it helps us to grow and improve how we serve our customers and communities. Thank you and we look forward to serving you in the future.

• C

  Chad Ziemke
  5

  A bank where they know your name when you walk in and are very helpful. Love the mobile app and there multiple locations!

  Response from the owner

  Thanks Chad! We appreciate your business!

• B

  Bob Eischens
  5

  Great place to bank. wonderful customer service and was very helpful when i needed to open multiple business accounts.

  Response from the owner

  Thanks for the awesome review Bob! We work hard to meet customer expectations and we're happy to hear that we've hit the mark for you. We appreciate your business relationship!