Clark County Credit Union N Decatur Blvd, North Las Vegas

Clark County Credit Union Reviews

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  Skip Rohrbaugh
  5

  The staff are great and always helpful. Derrick specifically has assisted my family with many investments. He even advised us of loans rates that were being lowered without being requested. Saved us money just by being a member! It doesn't get much better than that. Great service, courteous and professional😀 Bank where you're not just a number.

  Response from the owner

  Hi Skip, Thank you for sharing your experience with Derrick and CCCU! We are happy we could assist you with great rates and service. We're happy to have you as a member OWNER!

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  andrea ketay
  5

  The Clark County Credit Union location at Decatur near the I-215 is convenient location. Everyone at this location is very professional, knowledgeable and personable. I consistently have a pleasant experience at the Decatur location and greeted the moment I enter.. I would recommend this location to my family and friends. Thank you

  Response from the owner

  Hi Andrea, Thank you so much for your kind words and taking some time to leave us a review. We are happy that the Decatur branch is able to give you a pleasant experience while fulfilling your financial needs. We'll be sure to share you review with the team at CCCU!

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  Consuelo Quintanar
  5

  Dear Clark County Credit Union, thank you soooooo much for having such great staff that actually follow through. Staff like Alysha and Sara who called back until the issue was resolved. In these trying times, it is hard to find employees who actually care and take the time to listen and respond so diligently. It's nice to know that I can count on Clark County Credit Union and excellent staff.

  Response from the owner

  Hi Consuelo, Thank you so much for your kind words. We'll be sure to tell Alysha, Sara, and the entire CCCU Team how they have made a difference. We appreciate your membership!

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  Nancy Salazar
  5

  The tellers at this location are great. They remember me when I come in and always thank me for being a member. FYI, they do NOT have a drive up, but you can access indoor ATM 24 hrs with your card. They are near a Starbucks; that can make for a busy parking lot so be advised. I usually park across the main driveway. They used to be open on Sat pre-Covid; hope they open on Sat again soon.

  Response from the owner

  Hi Nancy, Thank you for taking the time to leave us a review and share about your experience with us and the Decatur location. We will definitely look into Saturday hours for the future once we get adequate staffing. We value your membership, and will share you kind words with the staff at Decatur!

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  Mia Galloway
  1

  CCCU use to be a great credit union, I have previously done business with them in the past also previously paying off an auto loan with them. Tried to restart membership with them after having a great experience 8 years ago and now their customer service has gone completely left, no simplicity in the account opening process, nearly impossible to speak to a rep in customer service or even inquire about your application. All communication is done by email, it's 2020. Decided to take my business somewhere that appreciates their customers.

  Response from the owner

  Hi Mia, Thank you for taking the time to leave us your review as your feedback matters to us. We apologize we did not meet your expectations. With COVID safety concerns changing, almost daily, we are finding ways to reach our members through digital channels for things like new accounts and loans. Will you send us an email with more details about your specific experience and your contact information to [email protected]? We look forward to hearing from you soon.

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  Joshua Purcell
  5

  This credit union and the people that work here are amazing. They are so fast, efficient, and nice. I really appreciate Darrick and Amber and how easy and convenient they make it to work with. I am a very busy guy and they just keep things so simple and quick. They also respond back very quick! This place is great!

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  Melissa F
  5

  Love this location. Super friendly and they make a point of knowing their members. Loan process is simple, rates are great! I financed 2 cars through their auto program. Tina and OJ got me EXACTLY the cars I asked for, leather seats, fully loaded, all at competitive prices. I wouldn't go anywhere else for my financial needs.

  Response from the owner

  Thank you, Melissa, for your positive feedback. We are so happy to hear about your experience.

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  Brett Da Silva
  1

  I deposited two cashiers checks one for 4000 and the other for more i had a account with cccu for over a year and they told me i had to wait 9 days for it to clear. She said any amount you must wait 9 days. Ill be closeing my account

  Response from the owner

  Hi Brett, can you please send more information to [email protected] so we may assist you? Thank you.

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  Julz R.
  5

  I use the Decatur location most but have gone to others in the Valley. Every time the tellers are nice, friendly, & always helpful.

  Response from the owner

  Hi Julz, We are happy that you've had a great experience with our Decatur branch. We'll be sure to share you kind words. Thanks for taking the time to leave us a review!

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  Tonia H
  5

  Amber Ghali, Branch Manager, has assisted me with all my transactions and made each one possible and in a reasonable time. Her service and interpersonal skills are amazingly exceptional. I will recommend Amber for the highest award CCCU can provide as she does her job and continue to go beyond. Amazing blessing Kudos to Amber Ghali

  Response from the owner

  Hi Tonia, thank you for letting us know about your experience with Amber at our Decatur branch! It's great to know that Amber is treating you well and providing you with exceptional customer service. We just love our Members and enjoy hearing about your great experience. Thank you for your Membership!