City State Bank Ne Jacob St, Grimes

City State Bank Reviews

• K

  Kent Nessa
  1

  Not worth putting your money into. Nearly twenty years ago, I had my account hacked by someone on eBay buying car parts. The bank charged me several overdraft fees. When I went in and talked to a clerk and a manager, they said they weren't going to charge me anymore fees while I removed my account on eBay. I went back home only to be charged several more overdraft fees. I returned to the bank and, again, told them what had happened and that a manager said I wasn't going to be charged more fees. For whatever reason, this time they didn't care and, more or less, said, "Sorry, you overdraft your account, you have to pay the fees." I immediately closed my accounts and went to another bank that actually cared.

• R

  RsmvAwards
  1

  This bank isn't worth it! Overdraft Fee of $27 when I over drafted once over Labor Day Weekend and deposited money back into my bank the same day they still charged me a $27 over draft fee. Just because the transaction processed before 4 pm that overdrafted me, and I didn't deposit the money back in the bank till 6 pm. But since it was "still after hours" it didn't process till the next day. Don't Trust this small town bank!

• J

  Jaice Wiseman
  5

  Only bank I trust out of the others I have banked with over the years! They get issues taken care of asap. I travel alot and they watch my account everytime they have even called me on a Sunday to make sure I approve of certain amounts being withdrawn while on the road. All the staff are very respectful, kind, and I always get a warm welcome!

• S

  Steve Cruse
  5

  The previous review could possibly be the dumbest ever written. Want to avoid an overdraft? Try not writing checks when you don't have enough money in your account to cover it!

• K

  Kevin Schutt
  5

  Very friendly bank! Their customer service is very good.