VisionBank Se Gateway Dr, Grimes

VisionBank Reviews

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  Carol Christensen
  5

  We've been a customer of VisionBank for well over a decade, and have been pleased with their continued excellent service and customer care. They have taken great care of our transitioning home and business banking needs, always with our best interest in mind. We also appreciate their community involvement and support to their neighbors. Proud to be a VB client!

  Response from the owner

  Hi Carol, Thank you for reaching out and leaving us such a kind review. We've loved watching your success over the years and we look forward to serving you for many more!

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  Emma McPhaul
  5

  Every time I go to VisionBank (Doesn't matter which location!) I am greeted with a smile and great conversation. They even accommodated me when I needed to use their conference room to split money into 15 different envelopes without an appointment to use it. I highly recommend VisionBank as their customer service is unmatched.

  Response from the owner

  Hello Emma, Thank you for sharing your appreciation for VisionBank. We're so glad that our team is able to accommodate you and we look forward to providing you with many many more years of smiles and conversation!

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  Central Iowa Towing & Recovery, Inc
  5

  Tanner and staff have been amazing to work with over the last 6 years. They know our staff by name and are super friendly and helpful. Interest rates for loans have been super competitive and sometimes lower than the national banks. We love supporting local and keeping the money in our community.

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  Justen Brown
  5

  My wife and I recently refinanced our mortgage through Vision Bank. It was a pleasure working with Linette Hastie. She answered all of our questions, and you can tell she really enjoys what she does. Linette made the process very simple and seamless.

  Response from the owner

  Hello Justen, Thank you for the wonderful review and for taking the time to share your feedback with VisionBank. Our top priority is customer service and we are ecstatic that we met that mark! We will be sure to pass along your review to Linette and the rest of our mortgage team. Welcome to VisionBank!

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  Danielle Wolf
  5

  I have no shortage of positive things to say about VisionBank. Their staff is kind knowledgeable, and actively involved in the Grimes community. All of which are the trademarks of a great business.

  Response from the owner

  Hi Danielle, Thank you for the wonderful review and for taking the time to share your feedback with VisionBank. We'll be sure to share your kind words with the Grimes VisionBank team!

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  Brandon BrownWolf
  5

  The staff at the Grimes VisionBank are fantastic at what they do. The manager, Jenni, is always very helpful with answering my questions and I’m always surprised by the amount of services they offer for being a community bank.

  Response from the owner

  Hi Brandon, Thank you for the wonderful review and for taking the time to share your feedback with VisionBank. We'll be sure to share your kind words with Jenni and the rest of the Grimes VisionBank team!

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  Albert Schmitz
  3

  Great bank and very nice people, nice and friendly with the great hometown feeling. I however have concerns with their online availability, the site is buggy and then you are to call customer service and they are not open... Wake up VisionBank this is the 21st century and we should have 24 hour support... 12/22/2019 There are other options that I now have the need to explore... Locked out again because of the online site... 01/13/2020

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  David & Ann Whitaker
  5

  Great locally owned bank. Small town feel with the power of a large bank. They always remember our names when we come in. Tanner Winterhof assisted us with our Ag lending and Pam Nesbitt with our Home. We love that fact that Vision bank integrates with Quick books. David and Ann Whitaker

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  Ryleah Cross
  5

  Cara and her team at VisionBank in Grimes are awesome! We love banking there and they have been so helpful. I would recommend them to any of my family and friends!

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  Christine Sokol
  1

  My daughter had an overdraft on her account. She had no idea. Vision bank called my husband to tell him she had overdrawn...and told him if she didn't get it fixed right away they were going to report her! Threats??..Seriously?!? Such a wonderful way to do business! My daughter went in and got it fixed..but seriously..a threat with the 1st phone call! I've never had a bank do that before!! I was thinking of switching our accounts to them for convenience.. but that threatening phone call solidified my resolve to continue banking in Clear Lake, even though we live 2 hours away! I'm now looking for a new bank to switch my son and daughters accounts to.