City First Mortgage Services 114th St, Lubbock

City First Mortgage Services Reviews

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  Shelley Smith
  5

  Kate and her team at City First Mortgage were so great to work with. Kate is very personable and easy to talk with. She'll give you her honest advice to help you make the best decision and is open to answering any or all of your questions. You can tell she truly loves what she does and helping homebuyers get through what can be a very stressful process. Her entire team is very responsive and friendly to work with and I'm so thankful we were able to work with them for the purchase of our home. If you need the best mortgage team to work with you, then contact Kate at City First!

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  Dakota Underwood
  5

  Brittany and her team did a great job and went above and beyond to make sure I was ready to buy my first home!

• K

  Kelsie Bush
  5

  Kate is hands down the best at what she does. I was a first time home buyer, had some blemishes on my credit and she connected me with a company to assist in getting rid of them all while guiding me towards the best loan options available. She was very responsive and client oriented. Thankful for her and the time she spent helping us buy the perfect home for our family!

  Response from the owner

  Thank you!! It was such a blessing to help you! Keep up the good work! I am so proud of your hard work! Many great years ahead of you! 😀

• M

  Mary Benton
  5

  In this day and age, with changes in home lending due to Covid, it is so important to have a GREAT mortgage lender. A lender who just plugs your info into a company template isn’t getting the job done. Colton Conner has proven himself to be an advocate who goes the extra mile to get his buyers to closing. When you are ready to buy a home give Colton (aka Mr. Mortgage) a call.

• J

  Julie Blair
  5

  Jeremy Nelson and Colton Connor walked us through every step when refinancing our home. They explained all the details and were so easy to work with. Would 100% recommend over a big box company.

• C

  Christian Wilkinson
  5

  There were some gaps in communication in the beginning that were frustrating. But when it came down to the wire Brittany, Jessica and Colton were able sort through everything and get us done. Thank you again for all the hard work guys! (And sorry for freaking out and flying off the handle the way I did)

• T

  Tanner Thetford
  5

  Could not have asked for a more professional mortgage loan organization than Randy Dean and his team at US Mortgage of West Texas. From start to finish they walked through the home buying process with my wife and I, treating us with the upmost respect and answering all of our questions and concerns. All while making suggestions that are beneficial to our family and finding a loan that fit our shirt and long term situations perfectly. We were both impressed with their communication through out the process and how they went above and beyond to keep us updated, without being asked. Choosing Randy Dean will not be a decision you regret in the financing of your home. He is as good as they come as an individual and professional. Thank you Randy and US Mortgage of West Texas!

• A

  Alexis Bilbrey
  5

  Kate is the ABSOLUTE BEST! She was so great to work with. She answered all of our questions. She walked with us through the entire process. Thank you Kate and the entire team at The Conner Team with U.S. Mortgage of West Texas for helping us get our dream home. We appreciate you.

  Response from the owner

  Thank you, Alexis. We are so grateful that we have been able to help you TWICE! We are very proud of your accomplishments. Enjoy your new home!!

• J

  Justin Long
  5

  I had the greatest opportunity in working with Kate Conner on two occasions. One for a purchase and again for a refinance. She went beyond all expectations while maintaining a personable and approachable atmosphere. What she does is so much more than just mortgages. She helps build futures for people and has a passion about it that is not only her driving force in successfully making dreams come true, but also makes what should be a long arduous process transform into an exciting new experience. What Kate Conner does is give you a future and builds you a path there. There is absolutely nobody in the industry I would recommend more than this professional and magical person.

  Response from the owner

  Thank you, Justin! We have been so blessed to help you with all your mortgage needs. Thank you for believing in me from the beginning.

• B

  Brad Bibb
  5

  The staff at City First is top-notch!! They were always readily available to answer questions and their customer service was on point all the time! I will be recommending them to anyone I possibly can!!