Citizens National Bank Farm to Market 685, Pflugerville

Citizens National Bank Reviews

• C

  Cynthia Noton
  5

  This bank has the friendliest and most helpful staff I have ever come across. Clarissa, Carol, and Alexa are always smiling and the most attentive tellers. Couldn't ask for a better personal banker than Susan. Jonathan and Lisa run a wonderful bank.

• B

  Brita Wallace
  5

  I highly recommend CNB for both business and personal banking. CNB exemplifies the positives of banking with a smaller, community bank. I had always banked with big, national banks and didn't realize the level of service I could get at CNB. The entire staff is friendly and will get to know you by name. How cool to be able to call the branch president, Jonathan, and get him on his direct line, or even show up unexpectedly in person and have him available to help with whatever projects I have going on. Susan, the account rep, is super responsive both via phone and via email and helps with any issues that I have come up. Even better, they have both an online banking system and a new app with remote deposits for checks, so you get the perks of bigger bank technology PLUS the service of a community bank.

• H

  Helena Standifer
  5

  We love CNB! Friendly bank with great offerings and rates, knowledgeable staff and excellent customer service. We enjoy the hometown environment where the bank president will come out to greet and chat with you. Highly recommended!

• S

  Shaun
  5

  I’ve been a member of this bank for nearly 8 years. Every time I go in there the entire staff is extremely friendly and helpful. One employee stands out to me, Brad Hickman. He is an outstanding employee! Consistently going above and beyond what is asked of him. Thank you Brad and thank you CitNash for always being helpful!! Y’all all deserve a raise!!!!

  Response from the owner

  Thanks for the kind words Shaun! We are thrilled you have had such a wonderful experience.

• G

  GottaRoost
  5

  I have been banking with Citizens National Bank for going on 3 years now. I was introduced to them by a friend when we were applying for a business loan at the Pflugerville branch. I was amazed by the level of personal touch we received from everyone we came into contact with. At the Pflugerville branch, I have mostly interacted with Jonathan and Lisa, who both go to great lengths to help out with any situation, and I can get myself into situations sometimes. They also host a really fun Christmas party every year at the Pflugerville branch where we all get to mingle with staff and other customers---not to mention the incredible buffet they provide for the event. At the Cedar Park branch, I have worked with Julie, Irene and Donna. These ladies also make the CNB banking experience a pleasure. Everyone I encounter at CNB knows me by my name, which is pretty rare in business these days. There exists that comfortable down-home feel. And, they reach out periodically to thank me for being a customer, and to ask me if I want to roll around in their vault and get some free money---well probably not that last part. But they are definitely a kind and accommodating bunch!!

• M

  MrKnobs
  5

  A bank is just a building until you put people in it. This bank, especially this branch is exceptional because of the competent, wonderful people who work here. Many businesses say they're "family" but this one truly feels like it.

• A

  Al Dew
  5

  The best bank that I have ever had for my money! Absolutely every person in this bank is extremely helpful and I never have to wait or have an appointment to see personnel. I'm glad that I chose this bank over the rest.

• J

  John Martinez
  5

  They are awesome always helpful and polite!!

• m

  mj kelley
  5

  Friendly staff, always helpful, very knowledgeable.