Citizens Bank & Trust - Member FDIC Gunter Ave, Guntersville

Citizens Bank & Trust - Member FDIC Reviews

• s

  stacey lightsey
  5

  I have never enjoyed banking or had good experiences with a bank until i started banking at Citizens. Their Guntersville branch is absolutely the best bank ever. Their staff are the most friendly and helpful people. I have never had an issue that they didn't have fixed the same day. My chip fell out of my debit card and I called and drove to the bank and it was ready when I got there. Never even had to get out of my car. I will never use another bank. I love this bank. I feel so protected and appreciated at this bank.

• C

  Cozy Nelms
  2

  Pulled into the drive through and sent a $78 checked to be cashed and set there for 5 minutes before I finally hit the call button and was told oh Im sorry it didn't beep. I was okay well I'll take it up front and they will cash it for you. It took them 5 more minutes for them to come and verify my name at which time I just asked for my check back. She said no we just needed to verify but we are going to cash it. It then took 5 more minutes to cash it and send it back out to me.

• J

  J C
  5

  Still amazed by how much customers love this bank and how engrained Citizens and it's employees are in the community. It is easy to see how the two compliment each other. Community + Commitment from local Bank = A True "Community Bank."

  Response from the owner

  Thank you! We work hard to stay connected to the communities we serve and our Bank culture is built around employees who want to do just that. We appreciate your feedback!

• d

  donna rothamer
  5

  Friendly teller, drive thru went quickly, smoothly ...