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Bank

Citizens Bank First St, Cambridge

3.5
(10)
Apply Now
Phone:

+1 617-868-4400

Website:

https://locations.citizensbank.com/ma/cambridge/11-first-st.html

Address:

11 First St, Cambridge, MA 02141, United States

    Citizens Bank Reviews

    3.5
    10 Reviews
    • Y

      Yuge Ji
      1

      Do NOT use Citizens Bank. They did not mention a $10 monthly service fee when I opened an account. I soon closed the account after going in to their branch office three years ago but the account did not close and they have been charging me $10/month with no notification ever since. That’s $430 of invisible “maintenance fee.”

    • r

      ramy leny
      1

      Terrible customer service. A representative seems like she doesn’t know anything about the banking industry. She made me feel like i m not welcome and she was unprofessional and has no customer service skills. I had to leave and go to an other branch as i didn’t wanna take a risk of making mistakes on the card transaction that i was making. I was standing all time she couldn’t offer me to take a seat. First time going to that branch and will be last time except for using ATM.

    • C

      Chuck Binda
      5

      The staff is very friendly. I've known most of them for years. They always take good care of me and my employees. Great location for walkers but a little tough for drivers. It doesn't have a dedicated parking structure.

    • M

      Mahmoud Rajab
      5

      Super nice , friendly and very helpful Staff , i went there 3 times and i would strongly recommend everyone to do business with this branch . I’ve had an issue with a citizen bank at a different location so when i went to this location Shivangini Patangia was able to help me fix my problem with no appointment . Thank you so much and keep up the good work

    • Z

      Zaphena Daniels (seZaphena)
      5

      The branch is a beautiful branch! Two smart ATMs and an amazing staff who are willing to help! Thank you!

    • L

      Lily Lu
      5

      This location offers a (or two) smart banking ATM(s) and clerks.

    • R

      Randall
      5

      The tellers here are friendliest you'll ever meet. It's genuine too.

    • z

      zina saadi
      1

      They call it the Branch of th3 Future but I see no future in it, pick the interior Design for instance, it all draws back me,orgies from the past, unless we are heading back to the past !!!

    • D

      Dave Sb
      5

      Very nice and friendly Tellers, love to bank with them.

    • R

      Rosemary Noren
      2

      This location has only been open two months. It is small and staff pushes products aggressively.

    FAQs

    • 1. How Can I Contact Citizens Bank?

      You can call them at this phone number +1 617-868-4400. You can also search through their website and submit your loan details online.
    • 3. What Are the Steps to Get a Loan at Citizens Bank?

      To apply for a cash loan, you can search through their website and submit your loan details online. If you are searching for same day payday loans, you can turn to our platform for more details.
    • 5. What Should I Do if I Can Not Repay My Loan?

      You may consult with your lender if you are likely to fall behind on the monthly payments. Different lenders have different standards to deferred payment. please always check out carefully before signing any loan agreement.
    • 2. What Is the Site Of Citizens Bank? How Can I Get There?

      Citizens Bank is situated at 11 First St, Cambridge, MA 02141, United States. Just refer to the map below and find the most convenient way to access it.
    • 4. Is Citizens Bank an Agency or a Lender?

      Citizens Bank is a Bank. To make your lending process hassle-free, we allow you to get access with a wide range of reputed lenders over the internet. You can turn to our website to secure a small personal loan with no hard credit check.
    • 6. Does Citizens Bank Offer Loans for Bad Credit?

      Yes, but if you want to higher your chances of getting approved, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.