Citibank Post Rd, Scarsdale

Citibank Reviews

• K

  Kim Zwisdak
  1

  This bank is horrible. It is the slowest service I have ever experienced. There are always extra workers in the offices are bumbling around in the back, while a line of ten people are being helped by only two tellers. It is never a quick in and out experience... I have no idea how this is even possible in 2022! Get your act together!

• A

  Andrew Michaels
  1

  Update: 1/9/2020 6:04 pm Was almost robbed at the drive-thru by two people in that SUV. Called police, investigation ongoing. Citibank refuses to have a guard. Since they let Trader Joe's customers use their lot, escape was nearly impossible. This was my last time at Citibank. It's too dangerous. No parking, no guard, not safe, but a service charge every month for what? Glad to be moving my money out by the end of this year. Don't come here if you want a decent experience.

• M

  Matthew Colantoni
  1

  I ordered a new debit card and received a new card addressed to me with someone else’s name. I went to the branch to speak with someone about it and the manager didn’t have a minute to talk to me. I was told they would call me as soon as they had a chance. I’m still waiting for a phone call. Do not use Citibank! There is no excuse for the mistake they made with my account.

• J

  Jeremy Hendon
  5

  I've not been happy with Citibank at times, but the manager at this branch is awesome. I've unfortunately forgotten her name, as I went only once, but she was super-nice and spent a ton of time helping to resolve an issue that Citi's online and phone customer service couldn't help at all with.

• G

  GL!TCH
  1

  0 stars. If you want to cash a check as a non-customer, look somewhere else. They’re rude and terrible. During COVID-19 crisis, They refuse to cash a citibank check, while the other branch that cashes the check closed

• R

  Ronald Kanner
  2

  The tellers are professional, but the branch never answers a phone call. the phone tree is endless and never results in being able to speak to a human being. The managers can never bend a rule. The interest rates paid are ridiculously low.

• M

  Martin Paschale
  1

  Parking attendant was disrespectful. Citigold person not in the office and nobody cares about their client.

• J

  John Pfister
  5

  Very calm and patient workers very good experience