Capital One Bank Scarsdale

Capital One Bank Reviews

• E

  Eddie Jackson
  1

  Just moved to this area this bank looked new but atms always looked like they were out of service. I went to cash a paycheck and now I’m fighting to get my money with the claims department. Wouldn’t recommend going there if you don’t have to

• A

  Agron Lukovic
  1

  So disappointed! Came here to open a business account. They told me they can’t print a paper for me because it’s company policy and customers can’t use the printer. So I had to reschedule for tomorrow so I can print the paper and bring it. Might as well not come back and just open the account somewhere else

• C

  C Casey
  1

  Strange things have been going on at this bank in the last year, They closed out my small credit line last year; no warning they just did away with the product. They closed most of their branches. And today, July 8, 2021 it looks like they closed my checking account! I I keep my account in good standing. My social security and pension are directly deposited and there Are auto debits. Who knows where my money is. Do tomorrow, I get to start the day by calling up to find out what is going on. Word to the wise, watch out at this bank. Things have changed.

• J

  Jo Wie
  2

  I tried to deposit an IRS tax refund check by app and the bank said "We couldn't accept your check". What could be more trustworthy than an IRS check? Fidelity accepted the check by app. Also, you cannot see an image of checks deposited on their app and cannot see the memo you added for the deposit. (The app allows you to enter a memo, but the app does not display the memo after the deposit is completed). I think Capital One is a bare bones operation.

  Response from the owner

  Sorry to hear about this expirience, we'll make sure we get it in front of the right eyes.^AS

• C

  Chrystina Kuver
  5

  Just opened a new 360 checking account with them alot better and friendlier then the bank I left People's United Bank because they treated me like a criminal instead of the person who frauduantly put checks in my account. And after finally getting the money I was owed from them Monday they ask me if I want to open a credit card with them are you kidding no. But glad I'm with Capital One Bank so much better and nicer then my old bank.

  Response from the owner

  Nothing quite like a warm welcome to the 360 fam—we're glad you're here :) ^NW

• A

  Anonymous Family
  2

  A new business account has a limit of $5,000 for cell phone deposits. That is an absurd limit for a business account. The local staff members are pleasant and responsive, but the Bank's policies are half-baked and user hostile.

  Response from the owner

  We appreciate the feedback on that policy. We know convenience is important & we've documented this review to get in front of the right eyes so your voice is heard. ^NW

• M

  Maria Roman
  5

  The staff at this branch is one of the best that I have ever had to deal with. Very personal and friendly. From Matt the manger to Abby and Michael the tellers, you could not ask for the nicest of people. Even Reggie on the floor. Always welcome by your name. I would not go to any other branch.

• M

  Mimi Job
  5

  I was pleased to use this branch, in Eastchester/Scarsdale - about 2 months ago, because sadly my local branch - had closed for good. Banking here (I made a deposit) was easy, quick and seamless.

  Response from the owner

  While closing a branch is never an easy decision and we understand the impact it has on our customers, we're happy to hear our South Eastchester team has picked up the quality service where our previous branch left off.^AS

• F

  Francis Tiso
  5

  my bank close to home in Eastchester, NY.