CheckSmart Boardman Poland Rd, Boardman

CheckSmart Reviews

• Q

  Queenie Strange
  5

  Staff is very helpful and explains the process more than other places do. Definitely recommend for any check/cash needs. They have lines of credit, cash checks, western union, prepaid cards, money orders and you can pay your bills here. Very nice to stop and get all of that done at once.

  Response from the owner

  Thank you for your feedback! Your shared comments are appreciated. If there is anything else we can do to make your experience better, please let us know. Thanks again for choosing CheckSmart!

• D

  Divine Touch
  5

  They are awesome!!! Always so nice to me when I come in!!! All around a great environment!!! If you need to cash a check or get some money be sure to come here because the people here are great and we need more service like them!!!!

  Response from the owner

  Thanks for taking the time to review CheckSmart. We appreciate your business and look forward to seeing you again soon.

• M

  Michael Terlecky
  3

  Staff is friendly and helpful. It's just too expensive to get a loan from them. Ohio has changed laws though and it's set up a different way now but I don't fully understand it so I won't comment on it. Staff is cool though and they will explain things to you if you need them to.

• T

  Tamara Gregory
  1

  Ive been a checksmart customer for many years .never have I recieved such unprofessional .bias service as I recieved at the Boardman ohio location ..Ive lived in different states and recently moved backed to the area where I see that discrimination unfortunately still exist in certain areas of Mahoning County .Checksmart is Bias shows discrimination and has poor customer service.i recieved a presettlement funding check for my lawsuit .i took it to checkamart in Boardman ohio to be cashed .the lady looked at the check and said what kind if check.is this i told her its a presettlement check.she then said ahe has seen many checks and never seen one like that..then after having me wait for 35 mins she saidahe felt weird about the check and thought it was fake ..i was shocked I told her ms. I would never bring a fake check in the store inasked her to call my settlement attorney and he could verify being that legal funding was closed for the day.she should of just called the bank the check was from..i exoressed my issue saying ms. Thats not how you speak to custumers accusing a person of aomething thats not true based on what you think .i even showed her my email from legal funding.the manager was just as rude as her and told me to leave the store .i didnt raise my voice didnt do anything but asked her why she would say my check.she felt funny about as if im not sapose to have a 1400 hundred dollar check.It left there feeling humiliated as ofher custumers were in the store.Im felt like inwas treated as a criminal for going in to the store that ive been going to years trying to cash my settlement checking.no.one deaerve that treatment.rhe discrimination that rhe store shows is totally not acceptable .they ate cashiers we are the costumers.i once went to the Boardman location to cash a money order and I got the third degree about a 100 dollar money order.boardman ohio checks mart anf management gets 0 stars.how dare you accuse someone of something without knowing your facts based on how you feel.why did the cashier feel the check.was fake ? I wonder if she woukd of treated a white custumer like she treated me

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• D

  Donald Arditi
  5

  I love coming here! The entire staff is awesome! They are very helpful and friendly! 5 ⭐️‘s from me!!!!

  Response from the owner

  Thank you for your feedback! Your shared comments are appreciated. If there is anything else we can do to make your experience better, please let us know. Thanks again for choosing CheckSmart!

• t

  td Greg
  1

  If you are a person of color do not go to Boardman checks mart the staff is awful..not helpful bias and if your a person of color trying to cash a check there they treat you like ur under intergation...I had the worst experience at boardmans checks mart ..the lady looked at my presettlment check as if I was a fraud I could not believe she told me she didn't believe the check was real..you do not say that to a customer ..I've been a customer of checks mart for years I never had any issues with any of them expect the Boardman ohio store...horrible ...

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• D

  Duncan Lemp
  5

  All the staff there are really nice and helpful. Would recommend to anyone in need of a loan or checks cashed.

  Response from the owner

  Thanks for taking the time to review CheckSmart. We appreciate your business and look forward to seeing you again soon.

• C

  Christy Christoff
  5

  Staff is always friendly and knows exactly what I need. Would highly recommend!!!!!

  Response from the owner

  Thanks for taking the time to review CheckSmart. We appreciate your business and look forward to seeing you again soon.

• m

  mattykinz island
  1

  Extremely rude custom service!!!! I wasn't in there for more then 3 minutes inquiring about a loan only to have to deal with a rude individual with a bad attitude. Every question I asked about the process was answered with a snappy rude answer. I'll take my business elsewhere!!

• T

  Tyla Jones
  1

  Everytime I think of the service Blacks recieve at the Boardman Ohio Checks-Mart I want to protest against them ...Clerks who work but feel they are above everyone else..Get another crew awful place awful staff

  Response from the owner

  Your review is very concerning to us. We would appreciate it if you would contact our customer service team by calling 1-855-920-9800 about your recent experience.