Checkmate E Colfax Ave B, Aurora

Checkmate Reviews

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  sara roberts
  5

  Came in to cash a check, she was very kind and helpful, she apologized that it took awhile to get my info “verified”, but was then able to continue my transaction

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  Larisa Tardiff
  5

  Tonight I came to this business and was so impressed by Traci! She really knows her stuff! I walked in about 5 minutes to 7 p.m., and felt horrible because I knew it was about to close. When i walked in there was another customer with a teenager in front of me in line. The guy was really rude and made some snarky comments about the fees, and he stormed out. I was blown away at how well your girl responded. And even though it was past your closing time, she still sat with me and went through everything and explained it all to me. She was very professional, humorous, and she handled that jerk like a boss LOL. And then the printer ran out of ink when she printed my stuff. Poor thing, she had to fix that for me too. All in all, its really nice to see people who care about their job and customer service like that! I hope you guys take good care of her!! If not, I'm always hiring!! Haha, I'm always looking for good people!!!!

  Response from the owner

  Hi Larisa, thank you so much for taking the time to write such a positive review for Traci! We appreciate you as a customer and are so proud to hear your recieved such excellent customer service. Have a great day!

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  Nick Chester
  5

  Everyone I’ve ever worked with here is fantastic. Always very friendly and professional. I’ve almost never had to wait, they are very quick with everything. I’ve been cashing checks here for a long time and have used them for a few payday loans as well. I would highly recommend using these folks if you ever need check cashing or a payday loan

  Response from the owner

  Thank you for the positive feedback! We look forward to serving you in the future.

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  Silvia Medina
  1

  Every worker at this location hates their job and they make you know that right when you enter for a loan. Very rude and unprofessional

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  Sam Powell
  4

  I wrote a bad review prior but that was at the Longmont store and one individual.. I have gotten a few loans from the east colfax store #405 I believe.. Traci and the young pregnant lady today & Saturday have been more than helpful and professional. They ask the right question and dont assume so the loan can be obtain without any problems.. I want to thank them both for all the help and communication they displayed fixing my issue.. Checkmate is one of the best loan establishments by far and I've been to a few.. Once again Thanks to checkmate & the ladies at the east colfax store for all they have done...

  Response from the owner

  Hi Sam, thank you so much for taking the time to write us a review. We appreciate all your feedback and are very happy to hear you received excellent service at this location. Have a great day!

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  Kappslickk100 DirtyBoy Street Fame Nigga'z
  5

  Traci and Aisha or the most respectful employees that I ever had encountered with. Both of the Lady's or nice and sweet individual and have the sweetest ❤ Heart's. I think a promotion should be up most for both of the two Lady's. Merry Christmas.

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  AnniaMitzy Berumen
  5

  This company is literally the best for payday loans. They are super nice and understanding. if you need a few days to make your payment, NO PROBLEM!! They're amazing.

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  Zorshun Baldwin
  5

  Wonderful Experience. Mgr. Traci Was, Exceptional. Great Example. Very Helpful, And Patient. Appreciate Their Service. Honest. Polite, And Professional.

  Response from the owner

  Hi Zorshun, thank you so much for taking the time to write us such a wonderful review and for personally recognizing our store manager, Traci. Have a wonderful day and we hope to see you again soon!

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  Diahn Van Aller
  1

  It surprises me that everyone says they have a friendly staff because I've been in there three times now and every time they have been extremely rude.I'll make sure to pay my loan on line from now on just so I don't have to go to that store.

  Response from the owner

  Hi, we are always striving for a 5-star rating and would like to ask if you could please contact us at [email protected]. We would be happy to get back to you and address any concerns that you have.

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  Patricia “Patti” Aleman
  5

  The best loan agency I've ever dealt with..employees are professional and efficient. They come through for you when most needed!