Check `n Go S 20th St, Battle Creek

Check `n Go Reviews

• G

  Gina Vought
  1

  I walk in and no one spoke to me. There was two girls behind the counter and one was with a customer but the other one was typing away on her computer never looked at me. I waited a good while before I finally just took a seat. There was no one else there so it wasn’t like they were crazy busy

  Response from the owner

  Gina Vought, please accept our sincerest apology for your recent experience. We take feedback like yours very seriously. Our goal is to provide every customer with the best experience possible and your feedback helps us do so. If you would like to discuss in further detail, please visit www.checkngo.com/feedback where we will be more than happy to assist you.

• C

  Catherine Thompson
  5

  Ive never had a bad experiene with this company. Ive been using there services for over 15 yrs. Payday loans are usually triple on the payoffs. I took a 500.00 dollar loan and the payback was.a fair amt considering it was a month to pay it back. I will continue doing business with them

• K

  K Wilson
  5

  I had an excellent experience at Check 'n Go. I usually don't go into payday loan stores but when I went into this Check 'n Go, I was greeted by a very friendly customer service rep. Siara. She was awesome, she was very knowledgeable and was able to answer all of my questions I had. I felt really comfortable and confident that I was in good hands with getting a loan with them. I recommend anyone that goes into Check 'n Go to ask for Siara she truly shows great customer service!!!

  Response from the owner

  Keisha, we are excited to hear you have chosen Check ‘n Go for your financial needs and would like to welcome you as a valued customer. We look forward to your next visit and thank you for the great feedback!

• K

  Kristina Antes
  1

  Thus location is open until 6pm. We called to confirm this before leaving the house. We got there at 5:55pm. It should have been open for 5 more minutes and the open sign was still on. However the front door was locked?!! The girl was sweeping the floor. She didn't even explain that there was a reason she was closing early. She just pointed at the hours of operation sign and continued her cleaning....umm hello it says 6 not early because you're lazy. Very disappointing and I will continue to share my LACK of experience whenever someone asks where to cash a check

  Response from the owner

  We are sorry to hear about your recent experience with us. Your feedback is very important to us and we will use it to better our process and services.

• k

  keane atkinson
  5

  I tell you. Everytime i go to this 20th street place of buissness, the ladies are so professional. Si'a'ra is so awesome. Polite, friendly and very respectful. My experience all the time i 5stars. Thx girls. A special thank you to Si'ara.. Helpfull and dependable.

  Response from the owner

  Thank you for the awesome review. We work hard to meet expectations like yours. Check n’ Go, is happy to see we hit the mark at our, South 20th location with your five-star rating! Come back and see us soon.

• K

  Kyle P
  5

  Kia was excellent to work with. She was very knowledgeable and informed me of all my options. It was a pleasant experience

  Response from the owner

  Thank you for taking the time to provide such positive feedback about Check 'n Go. We’re very happy to hear that Kia is helpful, friendly, and, easy to work with. We will share your feedback.

• M

  Melinda Mesa
  5

  I really enjoy coming in to see Kia! She is very cheerful and so helpful. Great store and staff:)

  Response from the owner

  Melinda, thank you for your kind words. Here at Check ‘n Go we strive to provide great customer service and to help out our customers.

• j

  jeremy holder
  5

  Totally awesome experience, Kia was amazing and got me the help asked for, I’m totally happy with my experience!

  Response from the owner

  Jeremy, we are excited to hear you have chosen Check ‘n Go for your financial needs and would like to welcome you as a valued customer. We look forward to your next visit and thank you for the great feedback!

• A

  Ashanti Davis
  5

  The staff are great. They create a nice welcoming environment. I really appreciated the customer appreciation day. Those girls rock!!

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We are very happy to hear that our associates Rock. Thank you again for the awesome feedback.

• D

  Dairra Patterson
  5

  Thank you Siara Williams for your help you are the best girl working I thank you for your patience keep up the good work I think they should make you a manager you handle everything with class and respect your very organized and your on top of your game I just love Check n Go👌🏽👍🏽

  Response from the owner

  Thank you for sharing the lovely compliments about our associate, Siara. Our dedicated team members always strive to make it friendly and easy for our wonderful customers. We look forward to your next visit with Check ‘n Go, so we can continue to service your financial needs!