Check Into Cash Boulevard, Colonial Heights

Check Into Cash Reviews

• S

  Siobhan Walker
  5

  Tania and Monica were knowledge and helpful to my needs. They were friendly and their professionalism was outstanding. These ladies are a great asset to your company. Their customer service skills is something that should be recognized by their corporate office. Thank you ladies

  Response from the owner

  Thank you for your feedback Siobhan! It’s what keeps us improving. Your continued trust in our services and suggestions are a vital part of our growth. And for that, we are grateful. We look forward to serving you for years to come.

• L

  Lisa Evans
  5

  Tania is a lifesaver! She was so helpful and nice I had so many questions and she answered all of them so that I could understand better! The next week I came back Monica helped me and she was great also!

  Response from the owner

  Thank you for your business. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

• K

  Kevin Patino
  2

  Half of the reviews here look fake. With several other check cashing places around this place is soon going out of business. There's no concern for customer satisfaction and everything seems to be not important to the employees here. I came for the western union service and had a horrible experience. Only reason I don't give it 1 🌟 is because it was Western Unions fault and not theirs. But their attitude through the whole process was so 🙄 that I hope to never step foot in there again.

  Response from the owner

  Thank you for your feedback. At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. To discuss your concerns personally, please call us at 1-800-504-9101.

• J

  Jasmine Evans
  5

  I was referred to you all by a family member and Tania helped me and my experience was great. Her customer service was out of this world!

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• M

  Ms Sassi86
  1

  Some how a loan I didn’t have came up on my credit called colonial heights locations multiple times, told that i dont have an account nor do I owe anything. I was instructed to send proof of my credit report showing erroneous debt. I did so three time but the rep said she never got a copy of the email i “CC” myself in and received. She said she would call me back after further investigating issue. Never got a call back nor resolution. Disputed with credit bureau and submitted request of loans documentation, I also have not received. Dont no get a loan from this company that obviously will not have any documents in order*update* I called as Reply said and they found no account under my ssn or name but provided not resulting for check system and credit bureau reporting that I have reported but have no letter confirming no account. Location said they can not send a letter where there is no account, thus no correction or evidence to provide to credit bureau or check system reporting agency! Do not go here even for application. This is a 4 year problem still not resolved.

  Response from the owner

  Thank you for sharing your concerns! At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. Please feel free to leave a formal complaint by calling 1-800-504-9101. Our Customer Service Representative will forward your complaint to the appropriate parties. Thank you so much for your feedback and business.

• D

  Dylante Davis
  5

  Tania and Monica are great ! Customer service was excellent and I was in and out definitely recommend thank you guys !

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• C

  Carol
  5

  Monica and Tania are great. Overall my experience with this location has been positive.

  Response from the owner

  Thank you Carol! We value your trust and confidence in Check Into Cash and appreciate your feedback. We look forward to serving you for many years to come.

• P

  Patricia Walker
  5

  I must say every time that I have visited the office everyone has been professional and curtious to me. Very helpful, made me feel good even though I am going through difficult times.

• Y

  Yinka Sadiq-Lexton
  5

  Great experience! Tania and Monica were very friendly.

  Response from the owner

  Thank you for your support and placing your confidence in us Yinka Sadiq-lexton. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• C

  Charleese Hillary
  5

  Tania was very helpful. I was in and out in a reasonable time. Would definitely recommend.

  Response from the owner

  Thank you Charleese Hillary! We value your trust and confidence in Check Into Cash and appreciate your feedback. We look forward to serving you for many years to come.