Check Into Cash Mound Rd, Sterling Heights

Check Into Cash Reviews

• M

  Megan Scully
  5

  Karen and Paulette are the BEST! They make you feel comfortable and welcomed every time! They’re fast and professional and have gone out of their way to help me in these troubling times. Every time I go there it’s a pleasant experience. Very personable and you can tell they love their jobs by the way they treat every single customer. I wouldn’t go anywhere else. They got a customer for life! If you’re skeptical about check cashing places, go here! They will answer all your questions and make you feel at home!

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• t

  tony cotton
  5

  This location is the best. Karen and Paullete are extremely knowledgeable. I’ve been a customer for over five years and they’ve never not provided excellent service. Whether it’s a next pay day loan, money order or bill pay this team is always prepared to service your financial needs.

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• V

  Veronica S
  3

  Awesome staff!! Everyone is great! Edit - long time customer and I am a little disappointed. I showed up at 550 because an urgent matter came up and the door was locked. the representative inside said they were closed. I hate showing up close to closing time but if the sign says 6pm, lights are on, and your open sign says come in, you should follow it.

  Response from the owner

  Thank you for your support and placing your confidence in us. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• B

  Bri Williams
  5

  Love this location. Been coming to Karen since she was at her other location. Karen always helps me and goes above and beyond she’s so friendly and you’ll always hear great things about her because it’s so true she’s so amazing thank you Karen for being the best.

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• D

  D.J. Naylor
  5

  The staff is always professional, friendly, and flexible if necessary. I've worked with Karen the most and she always does a wonderful job!

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• M

  Marieta Liti
  5

  I always go to this location sterling heights location Karen always helps me and goes above and beyond she’s so friendly and You always hear great things about her because it’s so true she’s so amazing thank you Karen for being the best

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• E

  Elijah Johnson
  1

  Poor Customer Service! The owner needs to have a meeting about the dress code. When working in the public eye you have to look up to standards. Nobody wants to come into a business establishment and see an employee looking like they rolled out of bed. As a business owner I would never allow any of my employees to come into my establishment looking any kind of way. It hurts the brand of the company. Could possibly decrease sales or the closing of a business. I noticed a lot of things coming into this location the woman looked overwhelmed. Why is she working alone all the time where is the team? This particular location I thought would be managed rather well but, I was digusted and very unhappy with the service. I would never come here again very unprofessional, poor dress code for employees. To the owners or owner you all need to tighten up at your location before you have no customers. Until changes are made you will continue to get poor ratings. #concernedcustomer #nevercashingmycheckhereagain #sterlingheightsowneryourbrandisloosingvaule

  Response from the owner

  Thank you for telling us about your concern Elijah Johnson. Please know that we take feedback seriously and make every effort to promptly address it. If you have any other concerns or would like to speak to a Customer Service Representative, please feel free to contact us directly at 1-800-504-9101 or email [email protected].

• K

  Kkkay Bbay
  5

  Paulette & Karen are amazing! Very professional and always polite! Don’t go to any other location! They’re efficient and they always get you in and out ❤️

  Response from the owner

  Thank you for your business. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

• L

  Lil M
  1

  I talk to the lady on the phone 3 different times and had asked if they accepted uber eats. When I got to the store the story was way different. Very bad customer service. She told me lies wasted 2 hours of my time.. I would pick a different location where they Actually know what they're doing and what they're talking about

  Response from the owner

  Thank you for sharing your feedback! We would like to apologize for the troubles and frustration that you experienced lately. Your feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. For any questions or further assistance, please feel free to call us directly at 1-800-504-9101 and one of our customer service representatives will be happy to assist you.

• A

  Adnoral McKenzie
  4

  Only 1 person allowed in at a time, this is very annoying, when you only want to ask a question. The two women employees were very nice and provided excellent customer service

  Response from the owner

  Thank you for your feedback Adnoral! It’s what keeps us improving. Your continued trust in our services and suggestions are a vital part of our growth. And for that, we are grateful. We look forward to serving you for years to come.