Chase Bank Bushnell Rd, Old Bridge

Chase Bank Reviews

• L

  Lourdes A.J. Ramos
  5

  Chase bank 🏦 at 20 Bushnell Road, Old Bridge, NJ 08857 🔳2022 Jun 08 / May 10 / Mar.14 - Nice and decent. Didn't have to wait. Nice pleasant banking interaction. 😀👍 🔳2022 Mar.10 - Nice and pleasant onsite visit today. The Chase rep./ bank teller professional was friendly, pleasant, and helpful. Nice banking interaction today. 😀👍 🔳2021 July 09 - Rating upgraded to 5 stars 🌟 🌟 🌟 🌟 🌟. Decent banking experience today. NO problems. 🔳 2020 Oct. 25 - 3-stars 🌟🌟 🌟There's always someone at the entrance to greet you and ask you what you've come to do at their bank the second you enter the building. This practice does NOT make a customer feel welcome or comfortable. Rather it does the opposite, it actually creates an unwelcoming environment. You feel like they are watching your every move and checking you the second you enter the building. Certain employees are standoffish and look uncomfortable. At least one employee is NOT comfortable making eye contact with ethnic women. Because of this, I have stopped doing any onsite in-person banking at this location many months ago even before the pandemic lockdown went into effect. I am NOT totally comfortable doing any onsite in-person banking here. Rated and reviewed on 2020 Oct.25.

• J

  Junior Gonzalez
  5

  Went to the location with my daughter to open an account and "Ranjit Nagrecha" assisted my daughter with great patience. Best banking experience I have experienced in awhile. My daughter and I are extremely pleased with his unflinching enthusiastic approach. I highly recommend this branch for all of your banking needs!!!

• A

  A Smith
  1

  I visited the branch to activate my daughter's chase first account debit card. I called the 800 number prior to visiting the branch and was informed they can reset the pin at the branch. I was told by the teller that I have to call the 800 number to reset the pin. Unfortunately the teller was not informed that the branch can reset pin but they did not take the time to check. He was not patient and was quick to refer me back to the customer service number. Very disappointing visit.

• D

  Dina Manganaro
  1

  Useless bank.my identity was stolen online using my info to open account at chase I called old bridge chase and the manager said I have to go in to close it! I didnt open it!! I am calling a lawyer and I called channel 12 news. I have a disability and the manager at old bridge was still making me go theee. When escalation calls they purposely go right to your voice mail so they cant help u. No one answers the phone Chase is a hoax that opens accounts by hacking into your personal info. Stay away.

• R

  Richard
  5

  Employee “Naveen” (my apologies if I misspelled) is always extremely helpful over the phone with banking questions.

• S

  Suzie Tam
  5

  I had reached out to several local branches inquiring about getting mint condition $1 bills for Chinese New Year. I called several local branches only to be told no we don’t. It was here I spoke with Navin who explained why there was a shortage and actually provided a viable solution, how about $2 bills. Needless to say he didn’t just say no but tried to offer a solution understanding there was probably an important reason why I was asking for this. The branch had the bills ready for me so once I came in I only had to ask for Regina who was super pleasant and wished me a happy new year. I was on my way in less than 5 mins. Great service! A place that cares about their customers.

• s

  sol gud
  1

  My girlfriend opened an account here after coming back from vacation in August and tried to get a debit card sent to her 4 times. Each time they either failed to send it or never reissued it. As a result, she was forced to close the account outta sheer frustration. A truly surprising level of incompetence on the part of a bank like Chase...

• L

  Lucas De Araujo
  2

  Usually I come here once in a while, and has always been treated with respect and good services. Today however, a bank teller named Ranjit treated me with such rude services, throwing my card, id and money. This is the kinda of behavior that made me switch WellsFargo to Chase. Now I wonder if this is the type of services I want.

• M

  Melinda Bock
  5

  I always get really great service here. The staff is wonderful, especially Jenn, because they are friendly and are always accommodating. They get to know you by name and appreciate your business. I reccomend coming here if you want a great experience!

• A

  Avetis M
  5

  Roman is one of the best employee I ever experienced in a chase banks