Chase Bank W 75th St, Naperville

Chase Bank Reviews

• R

  Rich McCutchan
  5

  A nice lady working help me set up Google pay I forgot my wallet and I was out of luck and out of lunch

• C

  Charisma S. Pryor, LCSW IOC
  1

  Deposited a cashier check manager approved only be called back and threatened that if I didn’t return within 2 hours of deposit my account would be fined and the funds withdrawn. They made a mistake. I asked that a branch manager cal me address the unacceptable treatment, outcome and problem. Then I was told again that I have 2 hours. Customer in the phillips we only had a prewritten script and offered I can wait to tomorrow. When I to be linked with the branch manager I was given an inoperable number. My cashiers check is valid and my Bank balance is positively significant.

• S

  Sana Syed
  5

  I always have a good experience at CHASE bank because they hire such professional people. Came in a few days ago to request a copy of my title for a vehicle I just purchased for the DMV. I was kindly greeted by Tiffany Francis, she was super sweet and even though she's not a loan officer she still went out of her way professionally and helped me. Thank you Tiffany you were awesome!

• F

  Fatima H. Callahan
  1

  Worst Chase Bank branch I've ever been to, staff customer service is absolutely horrendous. Plain and simple, they just don't care. I have multiple businesses that bank at Chase, after this experience I will be moving to a different bank.

• R

  Ricky
  5

  Service is very good, very nice

• C

  Claude Al
  5

  Top notch bank and financial institution! Great competent staff with good knowledge and financial skills; willing to help!

• M

  MarKO Mare
  1

  Worst chase branch, 10 of them walk around doing nothing, noone knows how to assist for simplest requests

• s

  shariq Abbas
  1

  Long waiting time, always short of staff

• A

  Alina Ce
  1

  If I could leave them 0 stars I would. Teller "Manisha" at the drive through was too busy chatting with her coworker to notice she deposited the check to a wrong account. When I went inside to try and solve the problem with the manager because of the mistake they made, I got told that there is nothing they can do (the money was not even used!!!) WORST BRANCH "MANAGER" ever, completely useless. Do not go there.

• D

  Dierdra Roller
  1

  The woman that was “assisting” me (client assistance) was not helpful. She was condescending, despite having difficulty understanding what I asked for, and because of her performance, nothing was accomplished. Seriously considering moving my business (literally and figuratively) elsewhere.