Central National Bank - Inside Walmart E Santa Fe St, Gardner

Central National Bank - Inside Walmart Reviews

• M

  Myra Gillum
  1

  The employees here are completely incompetent. Went in to try to pay off an auto loan and it seemed like every employee said a different number that was due. Paid off what was originally said to me, just to get home and see that I still owed $10, called them and that person told me I still owed $11, had to go BACK in and pay the $11 and they STILL can't provide proof that we paid it off. Who knows how much more they will try to get out of us tomorrow... Also they couldn't take a debit card, or a check, so I had to pay in cash and they still needed the payment to "process" before they could provide me with proof I paid it off. At this rate we will NEVER get the title to OUR vehicle. If I could give them zero stars THAT would still be too many for the horrible interaction I have had with these people.

  Response from the owner

  Thank you for your feedback. We will pass this along to management for review.

• L

  Lisa Bartlett
  2

  They no longer offer one in one customer service. They want you to use the atm inside. This makes you feel like the customer is not important.

  Response from the owner

  Hi Lisa, thank you for your feedback! Our ATM’s are actually ITM’s (Interactive Teller Machines), which means you can have an interactive video chat with a live teller, just like you would in person. This allows us to offer extended customer service hours to our customers, seven days a week, all while handling the same transactions we normally do in person. Don’t forget that we also have an ITM in the drive-up outside, and thank you for choosing Central National Bank!

• A

  Abelardo Martinez
  5

  Good customer service and they treat me very well God bless

  Response from the owner

  Thank you for your comments!

• J

  Joe Williams
  1

  The worst bank in the hole state don't recommend

• R

  Reddisha Jit-Ehrler
  5

  Awesome staff, and i like this banking